Associate QA & E-file Analyst

About the Role:

Candidate should be working on the Quality Assurance of Ultra tax product in terms of QA.

• Should be working on the testing of Forms and post issues in the issue tracker.
• Should follow up with the developers and see that the issue is resolved on time.
• Should retest the issues and close them accordingly.
• Should work on testing the MTBs and post issues accordingly on each release.
• Should test assigned states thoroughly within the timelines and make sure to maintain the quality
  
  
  

percentage.

• Should keep up to date with the knowledge on testing by regularly going through with the state-given
  
  
  

instructions and product changes.

• Should be able to assist the seniors/ALs in cross-product training or new-hire training.
• Should be able to take ownership of the work given and make sure all the issues are posted.
• Should be able to create their scenarios for testing the product and save them for future reference.
• Should be able to effectively utilize the downtime and complete the eLearning courses and all other mandatory courses.
• Should participate in Team building activities and should work on process improvements.
  
  
  

About You:

Job Description

Independently, the candidate must be able to analyze and resolve complex tax software problems, document software deficiencies and understand the business/customer requirements.

About the Role:

• Provide quality assurance of assigned products including the systems that create, measure and maintain these products.
• Evaluate design, specifications, and processes from the perspective of the customer through testing of products.
• Assist in the creation of documentation and enforcement of product and performance standards.
• Perform content-related and end-user testing of products.
• Identify and investigate problems encountered through the testing process.
  
  
  

About You

• Strong computer skills.
• Strong analytic and diagnostic abilities.
• Have good problem solving skills.
• Excellent oral and written communication skills.
• 1-2 Years experience in accounting and 1040 and 1041 tax Preparation knowledge required.
• Knowledge on HTML/ XML will add a value to it.
• 2:00 PM IST to 11:00 PM IST are the regular shift timings, however employee needs to work in 6 pm to 3 am IST shift in busy season (November to April) or as per the business requirements.
• Previous Quality Assurance testing experience and Exposure to GoSystem Tax software will be added advantage
  
  
  

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
  
  
  

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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