Associate Manager Process & Product Quality

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Responsibilities

• You will be responsible for assuring that the manufacturing process output quality level continues to have year over year positive impact Out of Box DPPM metrics.
• Support the process quality engineers in meeting business goals and maintaining the process documentation standards required by the quality systems.
• Conduct Process Certification, Product and Process Qualification Audits.
• Support the daily plant manufacturing team for defect resolution, test-related failures and the management of non-conforming Process.
• Your role is an integral team member of the Process Product Quality team.
• Investigate and resolve reported Process/Part-related manufacturing issues working closely with Production, Supplier Quality, Engineering counterparts.
• Lead CFT team for identified continuous improvement projects to improve product [FPY] first pass yield, assembly Debug, and customer complaints.
• Oversee defect resolution process with the quality engineers and mentor activity as part of Kaizen / YYB project.
• Address field complaints working with the Field Quality engineering.
• Responsible for monthly reporting and presenting to Top Management / HOD team.
• Be involved in the support of root cause and corrective action activity through 8D methodology.
• Carry out PPAP (like PFMEA, PFD, etc.,) for new product line modification.
• Ensure proper Quality Environmental management system @ workplace.
• Lead and mentor quality engineering team, including KPI reviews.
  
  

Education Qualification:

• Bachelor’s degree (or) higher in electrical electronics Additional Qualifications/Certifications: Internal Auditor QMS EMS, PFMEA, SPC, Lean Six Sigma Green/Black Belt, IPC certification PPAP Work Experience: 7+ Years of experience in the field of Process Quality
  
  

Functional / Technical Competencies

• Chip level Knowledge on computers with basic Electronics component functions.
• Experienced in Problem solving Tools Techniques like [TQM, (QFD Quality Tools), Lean 6Sigma, DOE, 8D, QC Story, A3, etc.,]
• Analytical and problem-solving ability
• Planning and project management skills.
• Trouble shooting skills in Electronics/Computer
• Basic knowledge on APQP, PPAP (PFD, FMEA, MSA, FMA).
  
  

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.