Associate Manager - Metering - 10221
GMR Group
Date: 17 hours ago
City: Varanasi, Uttar Pradesh
Contract type: Full time
Job Purpose
To Manage Information Security activities and ITSM processes related to Airport IT Operations. To ensure Security, Quality and Compliance of Systems, Services , Processes . To ensure IT Process Alignment with Business and Stakeholder Requirements
Responsible for ensuring the software builds of the smart meters and providing technical support, troubleshooting of all meter software related issues and ensure contract SLAs are adhered
ORGANISATION CHART
Project Head- IT Head- Lead –Metering
Key Accountabilities
Accountabilities
SAT / SLA Approval of each meter lot from Discom.
External: Roles you need to interact with outside the
organization to enable success in your day-to-day work
Hardware, Software, Communication Tech vendor/partners, Network service providers
INTERNAL INTERACTIONS
Internal: Roles you need to interact with inside
the organization to enable success in your day-to-day work
Technology Head, Head IT, Operations Head & team, Business Team (If required)
FINANCIAL DIMENSIONS
Safeguarding SLA Deductions for GMR
Clear demarcation of the responsibly in case of any field failure
Other Dimensions
Minimize client escalations and maintain positive environment.
Education Qualifications
Relevant Experience
COMPETENCIES
To Manage Information Security activities and ITSM processes related to Airport IT Operations. To ensure Security, Quality and Compliance of Systems, Services , Processes . To ensure IT Process Alignment with Business and Stakeholder Requirements
Responsible for ensuring the software builds of the smart meters and providing technical support, troubleshooting of all meter software related issues and ensure contract SLAs are adhered
ORGANISATION CHART
Project Head- IT Head- Lead –Metering
Key Accountabilities
Accountabilities
SAT / SLA Approval of each meter lot from Discom.
- Providing technical support and troubleshooting of all meter related issues and ensure contract SLAs are adhered
- Liaison with TSP and HES providers ensuring meter is all the time connected and firmware is timely upgraded
- Validation of new meter firmware integration with HES/MDM and communication system
- Meter Validation/ Approvals During Implementation from Discom
External: Roles you need to interact with outside the
organization to enable success in your day-to-day work
Hardware, Software, Communication Tech vendor/partners, Network service providers
INTERNAL INTERACTIONS
Internal: Roles you need to interact with inside
the organization to enable success in your day-to-day work
Technology Head, Head IT, Operations Head & team, Business Team (If required)
FINANCIAL DIMENSIONS
Safeguarding SLA Deductions for GMR
Clear demarcation of the responsibly in case of any field failure
Other Dimensions
Minimize client escalations and maintain positive environment.
Education Qualifications
- 8 + years of total experience in communications domain (Cellular / RF)
- Candidate be proficient in using tools such as planning and optimization software
Relevant Experience
- 8 + years of total experience in communications domain (Cellular / RF)
- Candidate be proficient in using tools such as planning and optimization software
COMPETENCIES
- Personal Effectiveness
- Social Awareness
- Entrepreneurship
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Capability Building
- Strategic Orientation
- Stakeholder Focus
- Networking
- Execution & Results
- Teamwork & Interpersonal influence
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