Associate Manager - Metering - 10221

Job Purpose

To Manage Information Security activities and ITSM processes related to Airport IT Operations. To ensure Security, Quality and Compliance of Systems, Services , Processes . To ensure IT Process Alignment with Business and Stakeholder Requirements

Responsible for ensuring the software builds of the smart meters and providing technical support, troubleshooting of all meter software related issues and ensure contract SLAs are adhered

ORGANISATION CHART

Project Head- IT Head- Lead –Metering

Key Accountabilities

Accountabilities

SAT / SLA Approval of each meter lot from Discom.

• Providing technical support and troubleshooting of all meter related issues and ensure contract SLAs are adhered
• Liaison with TSP and HES providers ensuring meter is all the time connected and firmware is timely upgraded
• Validation of new meter firmware integration with HES/MDM and communication system
• Meter Validation/ Approvals During Implementation from Discom
  
  
  

EXTERNAL INTERACTIONS

External: Roles you need to interact with outside the

organization to enable success in your day-to-day work

Hardware, Software, Communication Tech vendor/partners, Network service providers

INTERNAL INTERACTIONS

Internal: Roles you need to interact with inside

the organization to enable success in your day-to-day work

Technology Head, Head IT, Operations Head & team, Business Team (If required)

FINANCIAL DIMENSIONS

Safeguarding SLA Deductions for GMR

Clear demarcation of the responsibly in case of any field failure

Other Dimensions

Minimize client escalations and maintain positive environment.

Education Qualifications

• 8 + years of total experience in communications domain (Cellular / RF)
• Candidate be proficient in using tools such as planning and optimization software
  
  
  

Sound knowledge of MPLS, ILL and LAN topology and security, and familiar with the regulatory environment of the telecommunications industry

Relevant Experience

• 8 + years of total experience in communications domain (Cellular / RF)
• Candidate be proficient in using tools such as planning and optimization software
  
  
  

Sound knowledge of MPLS, ILL and LAN topology and security, and familiar with the regulatory environment of the telecommunications industry

COMPETENCIES

• Personal Effectiveness
• Social Awareness
• Entrepreneurship
• Problem Solving & Analytical Thinking
• Planning & Decision Making
• Capability Building
• Strategic Orientation
• Stakeholder Focus
• Networking
• Execution & Results
• Teamwork & Interpersonal influence