Associate Manager, Data Management

Key Accountabilities

Team Leadership

• Ensure team delivery of high-quality project deliverables by monitoring performance
• Train and mentor team according to job role expectations, acting as an SME for a functional process or account where applicable
• Meet with full team on a regular basis with comprehensive communication and guidance
• Conduct individual 1:1s with all staff on a regular basis
• Provide leadership and effective support to project team and deliverables when supporting a project directly
  
  

Awareness around team performance and impacts to accounts team is contributing to, collaborate with Account Lead colleagues

• Promptly deliver positive and constructive feedback to team members
  
  

Quality Management & Compliance

• Check quality of team deliverables and proper remedial action
• Ensure direct reports meet departmental and project productivity and quality metrics by efficient execution of activities
• May support data collection for KPIs, Metrics, dashboards as applicable
• Contribute to review of role specific training curricula – as applicable
• May contribute to Parexel process documents authoring or reviewing
• Maintain a working knowledge of, and assure compliance with, applicable ICH Guidelines, Good Clinical Practices, Regulatory Agency requirements and Parexel Processes
  
  

Financial & Resource Management

• Ensure proper resource of team
• Support team compliance and proper execution of financial reviews
• Provide feedback on team financials and resourcing through collaboration with Subject Matter Experts
  
  

Initiatives & Business Development

• Contribute to initiatives as time allows
• Contribute to bid pursuit activities by supporting team and/or attending bid pursuit opportunities as time allows
• Participate in Parexel and department system/standards improvement activities
  
  

General Activities

• Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced, and objective manner
• Complete routine administrative tasks in a timely manner (e.g. timesheets, metrics, travel expense claims)
  
  

Skills

The Associate Manager position at Parexel requires a diverse skill set across three main categories: Leadership, Personnel Management, and Business Operations.

Leadership Skills

• Ability to lead team effectively with authority
• Negotiation and organizational skills
• Analytical and problem-solving skills
• Communication skills with a diplomatic approach: keen sense of inclusion for colleagues and clients of all backgrounds and perspectives
• Ability to manage multiple and varied tasks with enthusiasm, prioritize workload with attention to detail
• Effective time management to meet objectives
• Ability to conduct root cause analysis in business problem solving and process improvement development
  
  

Ability to make appropriate decisions in ambiguous situations

Personnel Skills

• Interpersonal, oral, and written communication skills
• Ability to gain trust and confidence with a variety of clients as well as within Parexel
• Excellent learning ability and ambition to do so
• Managerial courage, resilience, and ability to adjust to a rapidly changing environment
• Strong presentation skills
• Work with integrity
• Competent in written and oral English and local language (as applicable)
• Ability to travel as required
  
  

Business Operations Skills

• Demonstrated ability to successfully manage a full workload across multiple projects
• Experience with one or more EDC platforms (Rave, Inform, Datalabs, etc.)
• Commitment to Quality
• Understanding of GDO tasks, specifically within Data Management and Database Programming, regulatory requirements, and data standards
  
  

Knowledge And Experience

• Work experience in similar position
• Demonstrated leadership in their area of expertise
• Proven record of leading project and program teams
• Strong understanding of cross functional activities
• Strong patient and customer service focus
• Robust knowledge of ICH-GCP Guidelines, local regulatory requirements and Parexel SOPs and study specific procedures
  
  

Education

• Bachelor’s degree preferably in a science or industry- related discipline or equivalent experience.
• Certification or involvement in a professional society or organization is recommended