Associate Database Engineer (MongoDB)

Mydbops, established in 2015, excels in transforming database management by boosting performance and reducing complexities. Our core expertise lies in the top open-source databases: MySQL, MariaDB, MongoDB, PostgreSQL, TiDB and Cassandra. We're committed to delivering 24/7 support, consulting, and assistance across all relevant technologies. Our team focuses on enhancing database performance, scalability, efficiency, and availability for businesses. We specialize in identifying and resolving bottlenecks, structural issues, and architectural challenges while advocating for best industry practices. Our comprehensive database support ensures that our clients can smoothly manage and maintain their daily operations without interruption. Our certified DBAs and database engineers provide the deep expertise you need for your database environments on the Cloud or on-premises while delivering real value to your business.

The Role

• Monitor MongoDB databases, handle alarms, and identify root causes for performance and scalability issues.
• Optimize MongoDB queries and configurations for better performance.
• Manage and resolve support tickets within SLA guidelines.
• Communicate effectively with clients via messaging platforms (e.g., Slack, Skype) for database-related activities and issues.
• Participate in client calls regarding performance tuning and operational challenges.
• Manage escalations and ensure timely internal communication for resolution.
• Create runbooks and technical documentation to enhance team efficiency.
• Maintain client operations documentation for database-related activities and processes.
  
  

Ideal Profile

• Strong verbal and written communication skills in English.
• Good understanding of MongoDB database systems and architecture.
• Familiarity with Linux operating systems and cloud infrastructure.
• Knowledge of database performance tuning and query optimization.
• Ability to work effectively in a fast-paced, operational environment.
• Strong teamwork and problem-solving abilities.
• B.Tech/M.Tech or any equivalent degree
• Knowledge of SQL and related database technologies.
• Experience with database monitoring and management tools.
• Certifications in MongoDB, Linux, or cloud platforms.
• Prior experience in customer support or technical operations roles.
  
  

What's on Offer?

• Attractive salary & benefits
• Great work environment