Associate Consultant

OPENTEXT

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

What The Role Offers

• Analyze Endpoint Detection and Response (EDR), Network, Cloud and other traffic and log data within a SIEM(( Security information and event management) for potential threats or vulnerabilities.
• Perform monitoring, identification, investigation, documentation, and reporting of security events through prioritization of events based on risk/exposure, SOP and directives.
• Generating tickets and incident reports to external clients and Tier 2/3 analysts.
• Assist in remediation by applying lessons learned to security incident investigation and resolution activities.
• Respond to customer tickets within target objectives.
  
  

What You Need To Succeed

• Experience of 3+ years in Security Operation Center support.
• Prior experience/ knowledge in SOC L1 support is required.
• Prior experience/ Knowledge in security concepts is desirable.
• Zeal working in cybersecurity domain.
• Investigate suspicious activities and content and prevent them.
• Follow strict security and SOC guidelines and SOPs.
• Have good analytics and investigation skills.
• Experience with customer service and strong communication skills
• Knowledge of operating systems
• Willing to work in 24*7 shifts on rotation basis and office based -Hyderabad location.
  
  

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

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