Associate Centre Manager

CultFit


Date: 6 days ago
City: Ghāziābād, Uttar Pradesh
Contract type: Full time
This job is provided by apna.co Key responsibilities

  • Sales: - Responsible for promoting and selling memberships to potential new clients
  • Walk-ins/Trials
  • Responsible for achieving target by driving conversion
  • Responsible for Upselling
  • Should maintain record of every interaction with new user
  • Should enter all details of customers, walks ins on internal tools
  • Operations: -Managing center experience and incremental enhancements
  • Timely Opening and Closing of the center
  • Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.)
  • Managing classes and workouts
  • Ensuring punctuality of trainers and classes
  • Handle issues with respect to attendance, equipment and space availability
  • Customer interactions and troubleshooting
  • Interact with walk-ins and prospective clients
  • Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere
  • Take feedback from members and partners about classes and document the same
  • Handle issues that may lead to consumer experience during or pre/post class
  • Center facility audits and inputs
  • Ensure that we do daily audits of the center and facility including all supplies and essentials
  • After 12 Months of consistent performance, Consultant shall be eligible for a conversion to Full Time employment.

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