Assistant Vice President - Technology.Digital - GTB Titan

The Job is being created to lead the growth through effective leadership, solutions and deployment of Digital Banking Channel experiences across Neo Corp platform in UAE and International locations.

Mashreq is transforming and expanding its Corporate Platforms to Digital Banking solutions to include Corporate Digital Experience, Host to Host, Liquidity Management, Payments, Corporate Collections, Trade Finance and Supply Chain Finance across all its geographies. Many of the new platforms are rolled out or in final stages of implementation.

About The Role

Neo Corp being an Internet banking hybrid channel supports Corporate Banking needs of Company’s/customers, via both Web and Mobile channels. Bank has identified opportunities for growth in UAE and IBG countries (UAE, Egypt, Bahrain, Kuwait, Qatar, Hong Kong, UK, USA) for future growth including expanding its operations at international locations.

This role seeks critical thought leadership, technical and functional expertise/capability to create solutions and develop custom Channel implementations. Role will contribute in building a feature rich digital and resilient system for corporate clients of Mashreq and consequent business growth.

The role envisages, continuous collaboration with all the stakeholders like Product for Change management, Business for requirements and issue analysis, CSU for customer interactions, feedback and experience, Operations for administration and reconciliation, Development teams for implementation of change, Vendors for product upgrades and support and ISG for info security in order to help keep the system up and running 24/7.

Business Outlook

Corporate banking platform generates revenues of about AED 128 million, handles about 1.5 million transactions annually, supporting approximately 13,500 GTB Corporate customer’s banking needs.

Bank has identified Multinational and Regional Corporates as the key target segment for future growth. These large Corporates have complex Payments (with centralized payment hubs) coupled with intra-group and cross border liquidity requirements. Efficient Liquidity Management drives corporate business optimizing cost of funds and is a critical driver for Bank selection.

• Provide technical expertise and thought leadership in effective customization development with well thought out solutions to ensure resilient systems/channels which meet product and organizational objectives to be #1 Digital Bank. Meet the defined success criteria.
• Optimal and compatible design solutions in alignment with product roadmap
• Reusable and component-based development of high Code quality
• OBDX framework and standards adherence and continuous improvement
• Domain Expertise of Corporate Transaction banking; expert knowledge and exposure of Banking applications/platforms; expertise and hands on experience to facilitate technology solution delivery for the bank especially in CIBG function.
• Strong technical skills, can cut across multiple groups in a large and complex structured IT setup, specifically act as a bridge between business and technology for high quality delivery of solutions that meet business goals and requirements.
• Accountable for the appropriateness of technology solutions delivered to, and the ongoing support and stability of, all applications/modules related to the Corporate Digital Banking platform, specially OBDX front end, back end, mobile banking and their interactions with product processors
• Triaging production bugs, impact & change analysis, and document. Ensure quality fixes.
• Co-ordinate with team resources to complete assigned tasks within agreed timelines and SLA.
• Co-ordinate between business users, technology team members and liaise with vendors for any support, clarifications, or assignments.
• Review proposals, SRS for suitability to organization standards – functionality, security, architectural and technology fitment.
• Review source code quality, test quality and coverage against the deliverables, identify and flag adverse effects of any changes, if any.
• Deliver services within agreed timeframe, budget parameters and performance targets.
• Execution of maintenance tasks as part of ongoing operational and strategic initiatives.
• Ensure User Acceptance Test (UAT) cases are signed off prior to change movement to production. Supervise production transfers ensuring procedural documentation and functional verification is complete.
• Participate in audit and other compliance activities as assigned and complete action items for mitigation and rectification.
• Assist efforts to improve maintainability, up time and performance of transactional and workflow line of business applications.
• Ensure systems (hardware and software) in all environments meet security baseline standards.
• Engineer/Post Graduate with 13+ Yrs experience in Corporate Banking, of which 6-8 years as Technical Lead on OB products/FCDB/Matrix, H2H or other Corp Channels in implementation or support function.
• Cross border team management and project experience. Strong organizational, team building and leadership qualities.
• Strong business orientation, domain knowledge to comprehend user issues, incidents and problems.
• Strong understanding of SDLC processes and support metrics.
• Having Extensive hands-on experience in Payments and Liquidity solutions, in particular OBDX, OBP, OBLM, OBVAM, Trade, Collections, Core Banking, General Ledger and Loans
• Good verbal and written communication, interpersonal skills including ability to prepare system documentation.
• Ability to interpret solution documentation and identify areas of concern and recommend approach.
• Ability to multi-task in a dynamic work environment.
• Ability to innovate and provide functional applications with intuitive interfaces.
• Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support.
  
  

The leading financial institution in MENA

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Together, we pioneer key innovations and developments in banking and financial services.

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