Assistant Vice President Information Technology

Role: ServiceNow Lead

Job Title: Chief Manager / Assistant Vice President

Work Experience: 6 years +

Education: BE / BSc / MCA

Department: Information Technology

Work location: Goregaon (East), Mumbai

Job Summary:

We're seeking a highly experienced ServiceNow professional to lead our ServiceNow Platform.

The ideal candidate will have extensive expertise in ServiceNow design, integration patterns, architecture, and technical leadership.

Key Responsibilities:

•Implement enterprise-wide ServiceNow strategy and roadmap

•Lead design and implementation of complex integrations using ServiceNow.

•Mentor junior team members and provide technical guidance

•Ensure adherence to best practices and industry standards

•Design solutions on ServiceNow for Insurance Specific business use cases

•Interact with business stakeholder on regular basis

•Delivery of ServiceNow projects

Technical Skills:

•6-10 years of experience in ServiceNow development and administration.

•Strong understanding of ServiceNow FSO, ITSM, ITOM, and other relevant modules.

•Experience with ServiceNow scripting, workflows, and integrations.

•Proficiency in JavaScript, AngularJS, SpringBoot, Core Java HTML, CSS, and other web technologies.

•Familiarity with DevOps tools (Jenkins, GitLab CI/CD)

Leadership and Soft Skills:

•Proven technical leadership and mentoring experience

•Excellent communication, collaboration, and problem-solving skills

•Ability to work in a fast-paced environment

•Experience with Agile/SDLC development methodologies

Certification by ServiceNow is desirable