Assistant Property Manager
JLL
Date: 9 hours ago
City: Lucknow, Uttar Pradesh
Contract type: Full time
- Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required.
- Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
- Maintaining service level agreements and keeping performance indicator scores above excellence.
- Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
- Overseeing all vendor quotations and invoices.
- Ensure proper signoffs for attendance and all the required details for cost sheet submission.
- Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
- Ensuring Accuracy of billing information.
- Manpower planning for the site (playing a major role in their hiring process etc.)
- Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out.
- Ensure proper teamwork for all the facilities.
- Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management.
- Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated.
- Dealing with occupants’ queries in verbal/ written form.
- Ensuring robust complaint management process is in place and is followed meticulously
- Communicating and circulating information to occupants’ authorities on operational complications.
- Ensuring health and life safety regulations/ manuals are adhered on site
- All risk assessment recommendations are implemented and enforced for compliances.
- Creating business continuity plans.
- Resolving emergency maintenance matters with urgency.
- Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property.
- Creating and submitting the daily management report (DMR) and the monthly management reports (MMR).
- Coordinate and maintain the as-built drawing and transition document library.
- Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
- Facilitate the services under the Slogan “No Safety No Work”.
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