Assistant Manager - TP Investigation
Acko
Date: 1 week ago
City: Bengaluru, Karnataka
Contract type: Full time
About Us
ACKO is India’s first and only fully-digital Insurtech (product) company to have taken insurance by storm. You might have seen our cool ads or are already a customer and we hope you have noticed how we are rewriting the rules of the insurance game constantly and persistently.
Based out of Bangalore, we are solving for the Indian market. But we are a part of a global wave of insurtech startups such as ZhongAn in China , Oscar, Lemonade, Metromile in the US, that are known to succeed owing to their business models and technology.
We are a unicorn backed by a slate of marquee investors like Binny Bansal, Amazon, Ascent capital, Accel, SAIF, Catamaran, General Atlantic and Multiples. In only four years since our inception and operations, our products have reached ~75M unique users. We have partnered with some of the biggest names of the digital ecosystem such as Amazon, Ola, RedBus, Oyo, Lendingkart, ZestMoney, GOMMT group etc.
At ACKO, job roles are focused at impact and we’re here to transform the way the industry operates. Innovation drives us and our products, and we are poised to disrupt insurance, powered by our pioneering products. We have changed the landscape of this age old sector in a growing economy like India and have miles to go from here.
After having crossed the $1B valuation mark, our eyes set on even bigger milestones. If you think we’re just about growth and numbers, employee wellbeing lies at the core of all our programs and policies. We are a regular ‘Great Place to Work’ winner and consistently feature on Linkedin’s list of top startups. Currently 1000 strong, we are hiring across all functions.
Ø Take full responsibility of managing Motor Third Party Claims investigations which includes allocation of cases to the external vendors, follow up for the reports and QC of the investigation reports
Ø Manage all queries related to Motor Third party claims investigation cases and laise with the external vendors and the Motor litigation team for quick resolution
Ø Ensure to get the investigation reports in the prescribed TAT
Ø To maintain and improve the quality in investigation reports from the vendors
Ø To provide proactive assistance to the Motor Litigation team to achieve customer delight and high-level customer satisfaction for the insured and internal stakeholders
Ø Must work efficiently on set goals and work to avoid any escalations and maintain the relevancy and quality while providing service to the stakeholders.
Ø To handle vendor management and get the SLAs and documents from the vendors for empanelment/trainings etc.
ACKO is India’s first and only fully-digital Insurtech (product) company to have taken insurance by storm. You might have seen our cool ads or are already a customer and we hope you have noticed how we are rewriting the rules of the insurance game constantly and persistently.
Based out of Bangalore, we are solving for the Indian market. But we are a part of a global wave of insurtech startups such as ZhongAn in China , Oscar, Lemonade, Metromile in the US, that are known to succeed owing to their business models and technology.
We are a unicorn backed by a slate of marquee investors like Binny Bansal, Amazon, Ascent capital, Accel, SAIF, Catamaran, General Atlantic and Multiples. In only four years since our inception and operations, our products have reached ~75M unique users. We have partnered with some of the biggest names of the digital ecosystem such as Amazon, Ola, RedBus, Oyo, Lendingkart, ZestMoney, GOMMT group etc.
At ACKO, job roles are focused at impact and we’re here to transform the way the industry operates. Innovation drives us and our products, and we are poised to disrupt insurance, powered by our pioneering products. We have changed the landscape of this age old sector in a growing economy like India and have miles to go from here.
After having crossed the $1B valuation mark, our eyes set on even bigger milestones. If you think we’re just about growth and numbers, employee wellbeing lies at the core of all our programs and policies. We are a regular ‘Great Place to Work’ winner and consistently feature on Linkedin’s list of top startups. Currently 1000 strong, we are hiring across all functions.
Ø Take full responsibility of managing Motor Third Party Claims investigations which includes allocation of cases to the external vendors, follow up for the reports and QC of the investigation reports
Ø Manage all queries related to Motor Third party claims investigation cases and laise with the external vendors and the Motor litigation team for quick resolution
Ø Ensure to get the investigation reports in the prescribed TAT
Ø To maintain and improve the quality in investigation reports from the vendors
Ø To provide proactive assistance to the Motor Litigation team to achieve customer delight and high-level customer satisfaction for the insured and internal stakeholders
Ø Must work efficiently on set goals and work to avoid any escalations and maintain the relevancy and quality while providing service to the stakeholders.
Ø To handle vendor management and get the SLAs and documents from the vendors for empanelment/trainings etc.
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