ASSISTANT MANAGER - QUALITY, SUBCONTRACTING

The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 36 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 78% since 2005.

The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations. In our quest to win the next billion consumers, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?

We have a suitable opening in the Quality Division for the role of Astt. Quality Manager, based at Silvassa & reporting to Pune Plant. You come with a relevant experience of 5-8 years . In this role, you will ensure its activities in managing operations linked to overall Loreal representative /receiving/ storage /QC analysis/ Product release/ shipping of finished goods in compliance with the objectives and the Group policy

Job Responsibilities

• Ensure implementation of L'Oréal Quality system at contract manufacturing units.
• Ensure and monitor that core values of L'Oréal quality Management system and EHS guidelines are adhered and respected in true spirit.
• Ensure RM, PM, Bulk and FG are controlled and analysed as per L'Oréal quality system and FDA.
• Periodically review implementation and effectiveness of quality tools, concept and procedures.
• Ensure reliable, true and traceable data and MIS.
• Plan pre-Launch activities like Industrial Feasibility, Quality/Safety Risk Assessments, FDA Approvals, Contract Manufacturing Approvals, Reference Sample arrangement etc.
• Execute Launch of New Formulae as per L’Oréal standards-First Batch follow-up (Manufacturing, Filling & Packing), First 3 Batch Validations, R&I approvals, AOC, Stability etc.
• Evaluate adequacy of Quality Assurance Standards and Procedures.
• Compile and Report Monthly Quality Indicators like Consumer Complaints, ZD NC, BPC, COC, RM NC, PM NC, SQD, Promo etc.
• Communicate and Implement update of L’Oréal Methods, Procedures and Requirements at Contract Manufacturers.
• Investigate Consumer Complaints and non-conformance issues.
• Participate in out-of-specification and failure investigations and recommend corrective actions.
• Develop, Recommend and Monitor Corrective and Preventive actions.
• Identify training needs and Organize Trainings to meet Quality standards.
• Coordinate and support on-site audits (Quality, EHS, Social, CSD). Evaluate audit findings and implement appropriate corrective actions.
• Serve as Technical link between Contract Manufacturers, Plants, R&I, P&D, CAD, Regulatory & Suppliers.
• Implement Quality requirements like Stability, Retainer Samples, External Testing, Lab standards, Documentations etc.
• Ensure and implement improvement on SQD front.
• Actively participate on evaluation and qualification of new subcontractors.
• Analyse data to identify areas for improvement in the quality systems.
• Drive quality & Hygiene culture on subcon sites, identify gaps and roll out programs to improve by closely working with subcontractor team.
  
  

Key Deliverables

• 100 % QC, QA compliance
• 100 % success rate for Quality Audits
• Operating Costs & Budget delivery
• Service to internal and External Stakeholders
  
  

Key Competencies

• Assertive Communication and People Management
• Understanding of Logistics & WH
• Attention to detail, Coordination & strong follow up
• Basic Excel, Powerpoint &PowerBI
  
  

Key L’Oréal Competencies

INNOVATOR

• STRATEGIST
• PEOPLE DEVELOPER
• INTEGRATOR
• ENTREPRENEUR
  
  

Key Relationships

• Reports to: Sr. Manager Quality
• Internal Stakeholders – Quality team, Production teams
• External Stakeholders – Alpla Team
  
  

Education

M.Sc. Chemistry / Microbiology / B.Tech. Chemical / Cosmetic Technology

Professional Experience: 5-8 years Quality Professional, working with Subcontract Mfg is added advantage

Physical Demands (e.g., % travel): Travel will be 20% and need based.

L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.