Assistant Manager - Operations

About The Team

With almost 4 Lakh entrepreneurs aboard the Meesho app, we are all set to democratise internet commerce for everyone in India. Our primary responsibility, as the Business org, is to actively drive this mission from the frontlines. As an Assistant Operations Manager, you will play a huge role in driving growth for all sellers in the platform by enabling them to participate in the various promotional constructs within Meesho like Sale, Deals and Loyalty programs.

Our team holds end-to-end responsibility to source right selections, discounts, catalogs, products for all these events. You will be working closely with an Associate - Ops, KAMs and Business Analysts to achieve this under the guidance of a Program Manager and the Director of MTU/ATU charter. Beyond this there will be cross pod functionality with the Product, Tech, Pricing, Supplier Growth, User Growth, and Fulfillment & Experience teams to achieve our 10x levers. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, monthly outings, and timely rewards and recognitions.

About The Role

As an Assistant Operations Manager, you will handle our day-to-day operations and team matrices. You will build a long-term vision for the seller growth, break it down into a plan, and align your team’s objectives to the plan. You will strategize and scale Meesho's suppliers by developing collaborations between your team and Product, Tech, Pricing, Supplier Growth, User Growth, and Fulfillment & Experience teams as well as other categories in business. You will also present findings and updates to the stakeholders and other senior leaders regularly.

Making impacts with data-backed innovative solutions is key to success in this role. You will work with multiple stakeholders and constantly brainstorm ways to improve seller ROI and our user experience.

What You Will Do

• Own a key part of Seller growth & Operations to increase the adoption for promotional constructs like Sale, Deals, Loyalty programs
• Drive process optimizations with strategic problem-solving ability
• Drive process adherence with operations teams and continuously solve edge cases.
• Engage Meesho Leadership with representations of process metrics and goals
• Manage internal and external stakeholders to ensure smooth process flow
  
  
  

What You Will Need

• MBA Graduate (Preferred).
• 1-3 years of work experience having worked with a strategy and operation or in a role handling supplier growth
• Experience working with cross-functional teams and stakeholder management
• Experience with startups is an added advantage
• Track record of delivering results across experiences
• Demonstrated quick career progression either within the same company or across companies
• Ability to develop first-principle thinking.
• Proven skills in building and scaling processes
• Deep understanding of business and customers
• Experience in problem-solving using qualitative and quantitative data on consumer insight
• Proven skills in driving problems to solutions and opportunities
• Ability to manage sale-related adoption processes with the operational team