Assistant Manager- Growth

Assistant Manager - Growth

CREW is a premium personal assistant service designed to save customers time, money, and effort.

Tailored To Meet The Demands Of Busy Professionals, CREW Offers a Comprehensive Range Of Services To Simplify Their Lives And Enhance Their Experiences

• For travel, we handle everything from flight bookings and visa assistance to tailored itineraries and exclusive accommodations.
• Dining services include securing reservations at top restaurants, organizing private dining experiences, and curating menus for special occasions.
• Our gifting solutions ensure thoughtful presents for any event, from sourcing unique items to arranging personalized packaging and delivery.
• CREW also simplifies mobility by coordinating chauffeurs, vehicle rentals, or transport solutions.
  
  

Additionally, we assist with event planning, wellness services, and daily errands, delivering seamless support for every aspect of your lifestyle.

By streamlining customers’ daily tasks and taking care of the details, CREW ensures that they can focus on what truly matters, whether it’s work, family, or personal goals. With a commitment to efficiency, reliability, and personalized solutions, CREW empowers customers to live smarter, achieve more, and reclaim their time.

Responsibilities: MTU and NU

• Organic and Inorganic NU: Understand the building blocks of organic and inorganic New Users. Break down these for different channels/entry points to drive efficiency.
• Increasing Repeat: Identify the lifecycle of different cohorts from one transaction to the next. Plan campaigns to generate higher repeat from recently acquired/transacted customers.
• Churn Prevention: Define the dormancy for the category identifying when users should be targeted for churn prevention.
• Reactivating Dormant Users: Reactivate dormant users in the category by leveraging user messaging, discounts, and products.
• Work with marketing and product teams to build a differentiated experience for these customers to come back to CREW
  
  

Desired Skills

• High performer with 2-5 years of experience with strong problem-solving and stakeholder management capabilities.
• Mandatory prior experience in Revenue & Growth charter.
• A high bias for action in driving projects from ideation to execution. Ability to work with ambiguity and have a growth mindset.
• Ability to convert ambiguous business requirements into objective tasks that can be broken down into steps and then be actioned individually.
• Knowledge and experience of working with SQL is a plus.
  
  

"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law."