Assistant Manager Food and Beverage Sales

Hyatt


Date: 1 week ago
City: Delhi, Delhi
Contract type: Full time
Operational

  • Generate sales through tele and connect.
  • Preparing strategies to increase F & B sales and group gatherings at Andaz Delhi. (refer Business plan strategies based on sales)
  • Understanding the requirements, sending quotation, negotiation if required and regular follow up to bring business on board.(active and passive calls, contracts enrollments etc.)
  • Setting weekly, monthly target and ensure to attainment (target sheet)
  • Building and maintaining strong relationships with key corporate decision makers.
  • Targeting individuals and teams for HDC program and enrollments
  • Responsible for Corporate and Travel Agent Food & Beverage Sales for the hotel.(fixed lunch series, packing order etc.)
  • Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
  • Identify new markets and business opportunities and increase sales.
  • Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
  • Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.(24 HRS closure)
  • Builds and strengthens relationships with existing and new customers to enable future bookings.
  • Resident guest conversion for meals in outlets (long stay, guests availing food delivery)
  • Sells product by establishing contact and developing relationships with prospects; recommending solutions.
  • Maintains relationship with clients by providing support, information, and guidance.
  • Researching and recommending new opportunities.
  • Recommending profit and service improvements.
  • Answers queries, offering advice and introducing new products.
  • Organizing sales visits.
  • Maintaining guest database.

Financial

  • Assists in managing the department as independent profit center.
  • Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information
  • Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.

People

  • Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
  • Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
  • Ensures to follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.

Other Duties

  • Exercises responsible supervisory behavior at all times and positively representing the hotel team and Hyatt International.
  • Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.
  • Ensures high standards of personal presentation and grooming.
  • Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
  • Attends training sessions and meetings as and when required.
  • Carries out any other reasonable duties and responsibilities as assigned.
  • Minimum 2+ years of experience in similar position.
  • Ideally with a relevant degree or diploma in Hospitality or Tourism management.
  • Excellent problem solving and interpersonal skills.
  • Demonstrate a growth mindset.
  • Coach, mentor & Empower T.E.A.M.

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