Assistant Manager Claims Non Motor
Bajaj Allianz General Insurance
Date: 1 week ago
City: Lucknow, Uttar Pradesh
Contract type: Full time
- Claims operations
- Claims settlement TAT
- Claim Settlement Ratio
- Efficiency ratio, etc.;
- Track deviations against set targets and identify reasons for deviations
- Closely monitor and control the high ageing open claims, including co-insurance claims
- Review the reserve revisions for Non Motor claims in the zone
- Enter into a discussion and negotiation with the surveyor and the client in order to obtain his consent and release payment accordingly
- To keep liaison with other departments
- Co-ordinate with Surveyor/Investigator
- Recommend head office to empanel service provider, after taking market feedback.
- Appoint appropriate surveyor and other service providers to carry out survey and assessment of loss, of reported claims.
- Monitor claims assessment and inspection conducted by surveyors in alignment with BAGIC’s claims guidelines
- Maintain effective professional relationship with all the service providers including surveyors.
- Claims Review and Approval
- Study the claim related files such as brief, mandatory documents, survey reports and team leader/member recommendations for approval/advice
- Review and approval of claims upto DOA for all Non Motor LOBs
- Review and approve the repudiation cases upto DOA
- Recommend claims above DOA to the superior/NHOD for approval/repudiation
- Team development
- Establish individual performance expectations for team members and regularly review their performance in discussions with superior/NHOD
- Conducting the need based training program for the development of the team members on all product and processes
Experience of non-motor claims in insurance industry .
Desirable Skills
Past experience of corporate surveyor company
- Good communication skills.
- Flexible & adaptable to change.
- Well versed with MS Office.
- Should have good analytical and problem-solving skills.
- Should be aware of the Local language.
6 to 10 years
Education/Qualification
Engineering Graduate or Cost Accountant / Chartered Accountant
Insurance qualification - Fellowship/CII/MBA in Insurance
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