Assistant Manager-BFS038121

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Manager – Digital Channel Product Manager!

This is a Product Group Manager position within the Digital Channel Management team within Consumer & Business Banking. The Digital Channel Management team is tasked enabling the monetization of client’s digital traffic and engagement, improving primacy and service, and making colleagues accessible to customers on their terms. This role will collaborate with a line of business and product area stakeholders to develop concepts for Consumer & Business Banking product offerings through digital channels. Partnership and internal relationship management is a key aspect of the role as it encompasses supporting multiple product, service, and experiences solutions, as well as how the bank and its colleagues to communicate the offering to customers in digital, branch, and remote settings.

Responsibilities

• Vetting potential concepts for investment in collaboration with business stakeholders (e.g., Product, Marketing, Sales Management) and digital experience owners; building business cases to quantify the benefit/rationalize the investment.
• Act as a “Digital Storefront Champion” for proposed consumer product focused investments; establish alignment of interests among value stream leadership
• Prioritize backlog of potential concepts for execution within the Digital Enablement book-of-work
• Building an infrastructure to track KPIs/financial performance of approved investments against business case expectations and value stream commitments.
• Participating in ongoing execution of concept portfolio to ensure that the build and delivery preserves the economic and strategic principles that drive the investment.
• Ability to define the data necessary to answer strategic questions, solve a problem, or make a recommendation.
• Ability to perform financial proforma analysis and spreadsheet modeling.
• Ability to simplify work output at a summary level with crisp visuals in power point
• Strong presentation, collaboration, and communication skills
• Experience developing and presenting business cases.
• Strong experience challenging the status quo while getting key stakeholders to buy in on change.
• Tactical understanding of sales processes and how financial products and services are delivered in the real world.
  
  

Qualifications we seek in you!

Minimum Qualifications / Skills

• Bachelor's Degree
• Minimum of years of marketing, product management, or related experience
• Minimum of years of Banking, Finance, or Investment experience
• Strong knowledge about deposit, lending, and investment products
• Excellent skills with MS Word, Excel, and PowerPoint
  
  

Preferred Qualifications/ Skills

• MBA or other Business Relevant Master’s Degree
• Product management experience in financial services
• Progress toward a Charted Financial Analyst (CFA) designation
• History of leveraging data, customer research, and competitive benchmarking to build business cases
• Hands on experience with pricing strategy and concepts of demand elasticity
• Strong attention to detail and an ability to prioritize work in a fast-paced environment
• Strong communications skills; written and verbal
• Knowledge and working experience in data manipulation tools such as SAS, R, SQL, Business Objects, or other tools to query large databases and manipulate large data files
  
  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job

Assistant Manager

Primary Location

India-Bangalore

Schedule

Full-time

Education Level

Bachelor's / Graduation / Equivalent

Job Posting

Oct 21, 2024, 11:21:25 PM

Unposting Date

Apr 19, 2025, 6:51:25 PM

Master Skills List

Operations

Job Category

Full Time