Assistant Manager - Accounts Receivable - Global Service Centre

Job Description

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

About DP World Global Service Centre

DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade.

Role Purpose

The Assistant Manager – Accounts Receivable will be responsible for overseeing and executing end-to-end AR operations including billing, collections, customer account reconciliations, and dispute resolution. This role involves close collaboration with internal stakeholders and customers to ensure timely realization of receivables, accurate reporting, and compliance with accounting and company policies. The role also supports process improvements, automation initiatives, and team supervision.

Designation: Assistant Manager – Accounts Receivable (AR)

Base Location: Navi Mumbai

Reporting to: Senior Manager – Finance

Key Accountabilities

• Manage day-to-day Accounts Receivable operations including invoice processing, cash application, credit management, and collections.
• Monitor outstanding receivables, follow up with customers, and ensure timely collections and resolution of disputes.
• Ensure customer master data integrity and compliance with credit policy.
• Perform customer account reconciliations and coordinate with internal teams to resolve discrepancies.
• Generate AR aging reports, DSO tracking, and collection forecasts; highlight risks and drive timely actions.
• Support the month-end close process through accurate revenue recognition, provisioning, and reporting.
• Ensure adherence to internal controls, SOX, and audit requirements.
• Supervise and guide team members; monitor daily productivity and provide coaching as required.
• Collaborate with Sales, Operations, and Customer Service teams to resolve billing issues or delays.
• Participate in automation, ERP enhancement, and continuous improvement initiatives within the AR process.
• Respond to internal and external audit requests related to AR documentation and controls.
  
  

Qualification And Skills

• Bachelor’s degree in finance, Accounting, or Commerce. CA Inter / MBA Finance / equivalent preferred.
• Good written and verbal communication skills in English; strong email etiquette.
• Strong knowledge of AR processes, billing, cash application, and customer account management.
• Proficient in ERP systems (e.g., SAP, Oracle) and MS Excel.
• Analytical mindset with the ability to interpret financial data and take corrective actions.
  
  

Experience

• Minimum 4–6 years of experience in Accounts Receivable or broader Finance Operations roles.
• Experience in a shared services or global business services (GBS) environment is preferred.
• Exposure to collections, credit management, and customer dispute resolution.
• Prior experience handling a small team or mentoring junior staff is a plus.
  
  

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.