Assistant Category Manager

Our Client: It's a leading logistics tech company in India that provides on-demand intra-city transportation services. The company's solutions cater to a variety of industries, offering features like real-time tracking, flexible pricing, and reliable delivery support across multiple cities.

Job Title: Assistant Category manager

Experience: 1.5 - 3 years

Education: Bachelor’s Degree or Post Graduate in any stream

Locations: Coimbatore and Kochi

About Role: We are looking for people to join us on a journey that can improve a million lives on a daily basis. Assistant LCV category manager is primarily responsible for handling P&L for LCV category in the city. The role requires good problem solving skills, data analysis and team handling skills.

Key Responsibilities:

• Supply/ demand acquisition: constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining.
• Retention: Will be involved in supply/customer retention activities like calling, partner engagement validation, zonal wise supply fulfillment, customer retention,etc.
• Community management: actively moderate (bring people together), leverage, and rule the driver /customer community to shape the best service quality to users and the best worth for drivers.
• Execute Marketing and Branding initiatives for the city as per the BTL plans
• Market intelligence: Gather market and competitive intelligence from various sources and create actionable insights.
• Analyze data and prepare reports to monitor performances, find business problems and come up with solutions.
• Process improvement: Identify, build and enforce Standard Operating Procedures and Policies to support the activity and solve prevalent issues.
• Talent acquisition and management: Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement. Will be leading a team of 20+ high performing individuals.

Requirement:

• Communication & team handling skills
• Supply/Demand planning
• Data analysis & problem solving
• Should be good in making reports (MS-Excel/google sheets,etc)
• Should know the local language of the region