Area Manager (L4), Fulfillment & Operations Management

Description

Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.

• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
• Support all safety programs and compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools
  
  

Key job responsibilities

Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our sort centre. Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the SC.

Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the SC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Process Assistants.

Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions.

Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.

“Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age”

Basic Qualifications

• Bachelor's degree or equivalent
• Experience working for Amazon or any Amazon subsidiary or affiliate
  
  

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ATSPL - Delhi

Job ID: A2932997