Area Head - Udaipur

DHL eCommerce


Date: 22 hours ago
City: Jodhpur, Rajasthan
Contract type: Full time
S.no

Key Result Areas

Key Performance Indicators

Drive growth of revenues and volumes in area


  • EBIT target for the area
  • % achievement on revenue target for area
  • % achievement on product-wise and channel-wise revenue targets for area
  • % growth in volumes in terms of number of pieces and tonnage in area
  • Achievement of product-wise yield targets (Yield / piece) in area



    • Drive timely collections for the area


    • Account Receivables (% reduction in receivables in excess of 30 - 35 days)
    • Logic Remittance target



    • Optimize costs in the area


    • % reduction in Operating Costs for the area (i.e. OCPK and OCPM)



    • Drive Market Growth


    • % increase in revenues from SMEs from area



    • Reach Enhancement


    • Support Expansion into Tier 2 and Tier 3 cities as per plan (through RSPs and BDEs)
    • Setup of 'One-retail' outlets as per plan



    • Monitor area operations


    • Overall adherence to area service quality in terms of Net Service Levels (NSL)
    • Compliance to all applicable statutory and regulatory requirements in the area



    • Ensure Performance Driven Culture


    • Adherence to Performance Management system timelines and guidelines



    • Support Employee Capability Building


    • % Key area positions with identified successors / potential successors



    • Drive employee morale and engagement


    • Employee Satisfaction Score of employees in area
    • % attrition in the area

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