Area Head - Individual Loans

IDFC FIRST Bank


Date: 3 days ago
City: Chandīgarh, Chandigarh
Contract type: Full time
Job Requirements

Role/ Job Title: Area Head - Individual Loans

Function/ Department: Rural Banking

Job Purpose

Ensuring high class portfolio quality by maintaining collections efficiency with consistent growth in portfolio along with maintaining high compliance standard.

Roles & Responsibilities

  • Primarily responsible for sales and collections of MEL, MEL Variants, PL, PL Cross Sell & another unsecured loan product
  • Maintaining high class Collections efficiency across buckets as desired by the bank. Current bucket collections to be above 99.7%
  • NTB acquisition of customers with retention of existing customers
  • Constant growth in the portfolio by increasing the number of customers and consistently delivering desired disbursal amount.
  • High compliance standards with continuous portfolio checks. Ensuring minimum governance issues and process lapses


Secondary Responsibilities

  • Ensuring best customer service with minimum/zero escalations
  • Driving digital initiatives within existing products


Managerial And Leadership Responsibilities

  • Building a strong and high-performance team down under
  • Training new hires and nurturing existing talent.
  • Continuous guidance to team to prepare them for next role.
  • Ensure minimum attrition.


Education Qualification

Graduation: BA, BBA, B.com & B.sc

Post-graduation: MBA, M.com

Experience: 15+ years of relevant experience.

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