Application Engineer
Eaton
Date: 2 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time
What You’ll Do
It is primarily intended to bring a high degree of engineering and application knowledge to the Sales & Application team by handling all inside Sales activities relating to Eaton Crouse-Hinds products and to manage the engineering jobs to the highest level of Customer satisfaction by meeting / exceeding the company’s objectives along with the focus on Local Assembly.
It is primarily intended to bring a high degree of engineering and application knowledge to the Sales & Application team by handling all inside Sales activities relating to Eaton Crouse-Hinds products and to manage the engineering jobs to the highest level of Customer satisfaction by meeting / exceeding the company’s objectives along with the focus on Local Assembly.
- Provide guidance and direction to direct reports, including setting performance goals and monitoring performance.
- Ownership of activities to support the goals and objectives of the organization.
- Selects, develops, trains and supervises team members.
- Working with Manufacturing, Operations and Quality departments, reviews and monitors quality and process improvement.
- Prioritize the activities of a multi-functional team in the areas of specification review, product selection, commercial strategy, cost/price development and proposal generation.
- Deliver with accuracy of the proposed techno-commercial solutions and engineering drawings.
- Manage incoming inquiries by self, maintaining close communication with our Sales / Customer to ensure the best offer to meet the customer requirement and order win ratio.
- Evaluate customer drawings and specifications to determine our scope of supply, detailing cost impacts of complying with the Sales team wherever necessary.
- Liaison with factories for inquiries that cannot be satisfied with standard catalogue / local assembly items and select special adaptations of products to meet customer requirements.
- Liaison with the our Sales / Customer to resolve any discrepancies with regard to technical or contractual requirements.
- Continuously engage to develop standardized solutions to avoid repeat jobs.
- Develop the talent & skill set of the team both technically & commercially.
- Technical / Commercial Contract Review of Purchase Orders with necessary instruction leaflet for customer service team for order processing.
- To achieve on time order entry & order processing.
- Liaising with other Cooper Crouse-Hinds Sales Offices and manufacturing facilities as required.
- Coordinate with various factories for the quote, and engineering drawings.
- Ensure proper communication to achieve maximum customer satisfaction and to improve the margin.
- Coordinate with local assembly team to iron out all technical clarification and ensure a smooth execution of the orders.
- Bachelor degree in Electrical engineering with 7 and more years’ experience in similar role offering solutions in to Oil & Gas customers
- Ex Lighting and Ex panel boards in NEC & IEC
- SAP, CAD, Dialux, MS Office and Windows
- Results driven with absolute determination and motivation.
- Highly organized, with attention to detail
- A network of contacts and relationships in the Oil & Gas Industry
- The academic ability to successfully carry out the role with a broad understanding of sales processes and strategies
- Approachable and able to communicate at all levels in an effective and clear manner
- Commitment to excellence in customer service and satisfaction
- Willing to travel extensively to cover Vast Region.
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