Amrutam Leadership Program

Company Description

Based out of the culturally rich town of Gwalior, Amrutam was founded in 2006 by Mr. Ashok and Mrs. Chandrakanta Gupta. After running successfully as a family-run enterprise for a decade, in 2016, Amrutam suffered a massive setback and financial loss that put the business operations on hold. Later that year, their children Agnim & Stuti Ashok Gupta left their jobs and joined the family business. They took it upon themselves to reinvent and rebrand the company and its products. In 2017, Amrutam moved from supplying herbal medicines to medical stores prescribed by doctors to selling premium personal and healthcare OTC products online, through their website, directly to the consumers. Today, Amrutam is a thriving community of over 1 lakh people who have benefitted from our authentic ayurvedic recipes.

Role: Provide exceptional customer service and support for Amrutam's products and services.

Responsibilities:

• Handle customer inquiries, complaints, and requests efficiently and effectively.
• Resolve customer issues promptly and professionally.
• Maintain a high level of customer satisfaction.
• Provide technical support and troubleshooting assistance.
• Contribute to the development and improvement of customer service processes.

Role: Optimize Amrutam's presence and performance on various online marketplaces.

Responsibilities:

• Create and manage product listings on marketplaces.
• Optimize product listings for search engine visibility and customer engagement.
• Monitor and analyze marketplace performance metrics.
• Develop and implement strategies to increase sales and market share.
• Collaborate with marketing, sales, and supply chain teams to ensure smooth market operations.

Role: Oversee the efficient flow of goods and materials within Amrutam's supply chain.

Responsibilities:

• Manage inventory levels and optimize stock allocation.
• Coordinate with suppliers and vendors to ensure timely delivery of materials.
• Develop and implement supply chain strategies to improve efficiency and reduce costs.
• Monitor and analyze supply chain performance metrics.
• Ensure compliance with quality standards and regulations.

Role: Manage Amrutam's financial records and transactions.

Responsibilities:

• Prepare and analyze financial statements.
• Handle accounts payable and receivable.
• Ensure accurate and timely financial reporting.
• Maintain financial records and documentation.
• Comply with accounting standards and regulations.
• Provide financial analysis and support to management.