Airside Monitoring Inspector-Airside Operations - 9902

Job Purpose

To plan & Implement Bird & Animal control measures and Habitat management in accordance with the conditions of regulatory compliance and to ensure highest order of customer satisfaction for safe and efficiency of Aircraft Operations at IGI airport

To ensure policies, procedures, SOPs & other requirements are effectively implemented as per the requirements of the Regulator and by maintaining a close interaction for enforcing the same in the shifts with GHAs, Catering, and Fueling, BME & BHS operations for uninterrupted, safe & efficient operational management at IGI Airport.

ORGANISATION CHART

Accountabilities

KEY ACCOUNTABILITIES

Key Performance Indicators

Responsible for 100 % compliance of SOPs and work instructions as per the regulatory requirement in respect of Aviation Services.

• No of non-compliance found during internal audit/assessment
• Monitoring performance by periodical checks to maintain efficacy.
• No. of observations closed
  
  
  

To ensure uninterrupted, safe & efficient GHA, Catering, Fuelling, BME (Bridge Mounted Equipment) & BHS (Baggage Handling System) Operations during shifts.

• No. of delays by each GHA
• No. of delays by each Catering Company
• No. of delays by each Fuel Company
• No. of Incidents / Accidents reported
  
  
  

To ensure serviceability of equipment installed pertaining to Aviation Services at IGI Airport.

• No. of equipment / serviceability
• No. of equipment unserviceable & downtime.
  
  
  

Responsible for smooth administration, shift reports, log sheet, incident management, updating of inventory

• No. of employee grievance resolved
• No. of observations in reporting / MIS
  
  
  

To ensure regular interaction with the Stakeholders

• No. of meetings,
• No. of issues raised
• No. of issues resolved within timeframe.
  
  
  

Man management, team development & Employee engagement

• Engagement score / discipline in the team
• No. of ideas/kaizen implemented.
• Mandatory trainings planned v/s actual.
  
  
  

Initiate projects like BLIP, Kaizen, 5S, CIP to improve operational efficiency and cost containment

• No. of CIPs & Kaizen projects undertaken
• Target V/S Actual
  
  
  

EXTERNAL INTERACTIONS

External -Roles you need to interact with outside the

organization to enable success in your day to day work

ATC, DGCA

VENDORS

GHA/Airlines

Delhi Police, CISF

Indian Air Force

INTERNAL INTERACTIONS

Internal - Roles you need to interact with inside the organization to enable success in your day to day work

Terminal Operations, AOCC

Projects & Engineering, Commercial

TMT Section, HR

Security

FINANCIAL DIMENSIONS

Other Dimensions

Supervision of Vendor manpower 120 (indirect) during shift

Education Qualifications

Graduate, with excellent driving skills. Should be in possession of valid LMV License (Min. 03 yrs old)

Relevant Experience

Minimum 3 to 5 years of experience in Aviation Industry, preferably in Airside

COMPETENCIES

• Entrepreneurship
• Capability Building
• Social Awareness
• Planning & Decision Making
• Execution & Results
• Strategic Orientation
• Problem Solving & Analytical Thinking
• Networking
• Personal Effectiveness
• Teamwork & Interpersonal influence
• Stakeholder Focus