AGM - Zonal Technical Manager

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

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VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

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VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Zonal Technology Manager

Job Level/ Designation

M2

Function / Department

Technology

Location

MAH

Job Purpose

Responsible for network uptime for Radio & MW. Drive to improve the network KPIs for all RAN and access transport including MW technology, Spares management, Alarm rectification, Corrective & Preventive maintenance & Liasoning with IP Vendors. Ensure upkeep of required tools for operation.

Key Result Areas/Accountabilities

RAN and MW alarm rectification

• MW parameter tracking and rectification for applicable cases Periodic quality PM
• Hourly sites and sector outage tracking and rectification
• WFM parameter tracking.
• Plan & Supervise corrective and preventive maintenance to improve Network quality of the cluster for maintaining the operational KPI’s for 2G, 3G & 4G network.
• Liasoning with IP vendors, OFC vendors and local authorities to improve the network performance and better customer experience.
• Ensure discipline in Asset / Inventory / Spare management documentation to have right track of Network assets
• Plan & Supervise corrective and preventive maintenance to improve Network quality of the cluster for maintaining the operational KPI’s for 2G, 3G & 4G network.
• Liasoning with IP vendors, OFC vendors and local authorities to improve the network performance and better customer experience.
• Ensure discipline in Asset / Inventory / Spare management documentation to have right track of Network assets
• Effective spare management, No RNP of Hardware, Timely recon of spare and requirement.
  
  
  

Vendor management, Resource utilization, HSW compliance.

Support & Governance

• Ensure safety & HSW compliance for entire team with absolutely ZERO fatality
• Periodic governance & support to deliver field operation requirements
• Ensure proper tools, Safety equipment, Laptop with access rights, necessary cables, Vehicle availability
• Periodic training / refresher courses, new technology workshops for team to deliver field operation requirements
• Drive WFM KPIs for HW replacement, Fault / Alarm resolution TAT
• Escalate & Participate improving Infra provider related issues to create right infrastructure for BTS & MW equipment functionality
  
  
  

Core Competencies, Knowledge, Experience

• Sound knowledge on troubleshooting of RAN/MW, Optical & IP transport network.
• Large size team Management & Governance
• Administration and team building ability
• Analytical and communication skill set.
• Experience- 10-15 years of experience in BSS O&M for RAN & MW domain.
  
  
  

Must Have Technical / Professional Qualifications

• B.E in Electronics and Communication.
• Sound technical skill set/ knowledge of RAN & Access Transport including MW
  
  
  

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership