Agency Support

Bajaj Allianz General Insurance


Date: 3 weeks ago
City: Kanpur, Uttar Pradesh
Contract type: Full time
  • Computer literacy:
  • In addition to data entry and typing, also need to have knowledge of spreadsheet and word processing creation software
  • Time management and organization:
  • Able to use a variety of organization methods, including calendar management, to handle multiple projects at one time and completing tasks efficiently and quickly
  • Handle sensitive financial information and dispatched emails in a timely and professional manner.
  • Customer service:
  • Should have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers.
  • Service Orientation
  • Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC
  • Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team
  • Sales Analytics:
  • Able to understand and predict sales trends and sales results while helping in the understanding of these trends and finding improvement points.
  • Able to determine the success of a previous sales drive and forecast as well as determine how future ones will fare.
  • Sales Co-ordination:
  • Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
  • Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
  • Work with account managers to create and implement targeted sales strategies
  • Keep up with new product sales launches and make sure the sales team is up to date
  • Provide customer service by staying on top of pending orders and customer requests

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