Agency Manager
Niva Bupa Health Insurance
Date: 18 hours ago
City: Delhi, Delhi
Contract type: Full time
JOB PROFILE
Posi
Agency Managern
Delhi Mgr. Name -
ABM/ DBM/ Branch Manager / Sr. Branch Manager – Agenc
Retail Salenation
ABM/ DBM/ Branch Manager / Sr. Branch Manager – Agency
Offered Grade
Assistant Manager
Our Purpose
At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare”
(Please Tick)
L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team)
L2: - MANAGER OF MANAGER
L3: - MANAGER
L4: - INDIVIDUAL CONTRIBUTOR
Abalth Insurance Company
Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years.
Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it.
Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry.
Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team.
ESG: Supporting action to protect, restore and regenerate local environments for the benefit of our customers our people, our communities and wider society
For more Details visit our website- www.nivabupa.com
Key Roles & Responsibilities
Primary Role Description: -
Recruitment
Activation
Premium Collection
Case Rate and Case count
Persistency
Ensure that the Agents are engaged, motivated and productive by forging a strong relationship
Ensure that Agents are constantly inducted, activated and productive
Drive the incentive schemes to ensure that the Agent’s income exceeds benchmark
Drive the R&R schemes floated by HO, ZO and branch
Support the Agents in liaison with the HO for addressing their requirements/ concerns
Being fully compliant to all the norms laid down by the regulators and the company
Manage channel conflicts in the team
To achieve product wise targets & profitability
Understand the Agent’s business in depth and seek opportunities for business development and revenue generation
Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals
Regular Field observation and Demonstration with the agency force
Regular Agent visit
Key Requirements – Education & Certificates
Education
Key Requirements - Experience & Skills
Functional competency
Beginner
Intermediate
Expert
Convincing Skills
Yes
Product/Insurance Knowledge
Yes
Continuous Learning
Yes
Technology Proficiency
Yes
Team Work
Yes
Problem Solving & Analytical Skills
Yes
Compliance& Regulatory Knowledge
Yes
Customer Focus
Yes
Comments if Any/ Add. Comp.
NBHI Core Competencies
Behavioral Coetenc
Behavioral competency
Beginner
Intermediate
Expert
Execution Excellence
Stakeholder Management
Driving Results
Process Adherence
Continuous Self-Development
Targets/ KRA/ KPI (Tentative Business Nos./ Goals, Measure of Success & Weightages)
Goals
Measures of Success
Weightage
Company MOS
Defined as per Company Policy
Defined as per Company Policy
New GWP
Renewal GWP
Renewal no. of cases
Active agents and PA
New Agents Hiring
Audit findings
Unnati - Employees whose vintage less than 1 Year then below targets are applicable:
From
To
Minima
Unit Manager
Agency Manager
1,500,000
Agency Manager
Senior Agency Manager
2,000,00
Posi
Agency Managern
Delhi Mgr. Name -
ABM/ DBM/ Branch Manager / Sr. Branch Manager – Agenc
Retail Salenation
ABM/ DBM/ Branch Manager / Sr. Branch Manager – Agency
Offered Grade
Assistant Manager
Our Purpose
At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare”
- Commitment
- Innovation
- Empathy
- Collaboration
- Transparency
(Please Tick)
L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team)
L2: - MANAGER OF MANAGER
L3: - MANAGER
L4: - INDIVIDUAL CONTRIBUTOR
Abalth Insurance Company
Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years.
Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it.
Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry.
Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team.
ESG: Supporting action to protect, restore and regenerate local environments for the benefit of our customers our people, our communities and wider society
For more Details visit our website- www.nivabupa.com
Key Roles & Responsibilities
Primary Role Description: -
- Enable achievement of key business outcomes
- Build a quality Agency by focusing on quality of hire and skilling
- Ensure adherence to all statutory and compliance requirements
- Achievement of Business Plans
Recruitment
Activation
Premium Collection
Case Rate and Case count
Persistency
Ensure that the Agents are engaged, motivated and productive by forging a strong relationship
Ensure that Agents are constantly inducted, activated and productive
Drive the incentive schemes to ensure that the Agent’s income exceeds benchmark
Drive the R&R schemes floated by HO, ZO and branch
Support the Agents in liaison with the HO for addressing their requirements/ concerns
Being fully compliant to all the norms laid down by the regulators and the company
Manage channel conflicts in the team
To achieve product wise targets & profitability
Understand the Agent’s business in depth and seek opportunities for business development and revenue generation
- Team Building
Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals
Regular Field observation and Demonstration with the agency force
Regular Agent visit
Key Requirements – Education & Certificates
Education
- Graduation in any discipline from a recognized educational institute
Key Requirements - Experience & Skills
- 4-6 years of relevant work experience
Functional competency
Beginner
Intermediate
Expert
Convincing Skills
Yes
Product/Insurance Knowledge
Yes
Continuous Learning
Yes
Technology Proficiency
Yes
Team Work
Yes
Problem Solving & Analytical Skills
Yes
Compliance& Regulatory Knowledge
Yes
Customer Focus
Yes
Comments if Any/ Add. Comp.
NBHI Core Competencies
Behavioral Coetenc
Behavioral competency
Beginner
Intermediate
Expert
Execution Excellence
Stakeholder Management
Driving Results
Process Adherence
Continuous Self-Development
Targets/ KRA/ KPI (Tentative Business Nos./ Goals, Measure of Success & Weightages)
Goals
Measures of Success
Weightage
Company MOS
Defined as per Company Policy
Defined as per Company Policy
New GWP
Renewal GWP
Renewal no. of cases
Active agents and PA
New Agents Hiring
Audit findings
Unnati - Employees whose vintage less than 1 Year then below targets are applicable:
From
To
Minima
Unit Manager
Agency Manager
1,500,000
Agency Manager
Senior Agency Manager
2,000,00
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