Account Manager- Sales

Job Title: Account Manager (Sales)Academia Customer Segment

Job location : Guwahati - Assam

Role description

Responsible for achieving sales goals. Develops and executes account plans. Identifies customer needs and develops solutions. Identifies opportunities to partner and collaborate. Resolves customer issues. Maintains a pipeline of short and long-term growth opportunities. Collaborates and coordinates with appropriate stakeholders.

• Responsible for achieving assigned sales goals
• Develop account plans and coordinate activities with appropriate internal stakeholders.
• Analyze accounts and territory and identifies opportunities to accelerate revenue growth.
• Engage with customers to build and maintain relationships.
• Manage the end-to-end sales process for assigned products
• Resolve customer issues
• Maintain an in depth understanding of the competitive landscape within assigned accounts and territory
• Maintain technical product and scientific knowledge
• Maintain a cadence of account management activities including internal and customer facing business reviews
• Input customer information and opportunities into the CRM system
• Develop and maintain a short and long-term opportunity growth opportunity pipeline.
• Plan, organize and manage defined dealers through tele-communication/e-mail/web
• Support dealers, identify business gaps and support them to reach out their customers effectively.
• Conduct telemarketing, training to dealers and their staff with new products and growth driving products.
• Convert smaller (low volume / dark accounts) accounts with marketing promotions and workflow pitches.
• Proactively follow up leads generated from several marketing campaigns
• Use of initiative to identify and follow up opportunities with companies who are not already on the databases
• Manage the customer database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business
• Work closely with the marketing team to achieve sales objectives
• Use Dealer CRM system when available.

Job Requirements

• Masters in Life science, Chemistry or any similar allied science is essential.
• Good communication skills, proficiency over English with a pleasant voice.
• Self-motivated quick learner
• Good team player
• Proficient in MS office.
• Experience of 3-4 years in similar industry is Desirable.
• Willingness to travel 7-8 days in a month

Please see Job Description

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!