Workforce Staffing Lead, Workforce Staffing Team

DESCRIPTION

Key job responsibilities

• Serves as the lead to pre plan, execute, and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on time. Completes post audit of event and communicates event metrics to leadership
• Partners with business operations and finance regional leaders to align labor strategy, plans and mitigate risk due to labor fulfillment with weekly Labor Assumption and Labor Planning meetings
• Vendor management of labor suppliers and associated KPIs, delivery of standard work and forecasting
• Monitor labor market health and provide advanced insights into changes that will affect the business
• Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark
• Partners with Staffing Manager to support community groups to leverage grassroots sourcing channels to develop talent communities to fill positions
• Manage & Analyze daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators
• Leads and drives projects, of increasing scale and complexity, and manages programs through completion
• Set KPI’s, benchmark metrics & understand how to prioritize to meet and exceed all business SLAs
• Should be able to travel as needed to conduct events in various locations within your designated or assigned geographical area.

Key job responsibilities
Key job responsibilities

• Serves as the lead to pre plan, execute, and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on time. Completes post audit of event and communicates event metrics to leadership
• Partners with business operations and finance regional leaders to align labor strategy, plans and mitigate risk due to labor fulfillment with weekly Labor Assumption and Labor Planning meetings
• Vendor management of labor suppliers and associated KPIs, delivery of standard work and forecasting
• Monitor labor market health and provide advanced insights into changes that will affect the business
• Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark
• Partners with Staffing Manager to support community groups to leverage grassroots sourcing channels to develop talent communities to fill positions
• Manage & Analyze daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators
• Leads and drives projects, of increasing scale and complexity, and manages programs through completion
• Set KPI’s, benchmark metrics & understand how to prioritize to meet and exceed all business SLAs
• Should be able to travel as needed to conduct events in various locations within your designated or assigned geographical area.

A day in the life
The role holder will solve complex hiring-related problems for INOPS. They will manage key program priorities for the India WFS team while collaborating closely with multiple functions. Additionally, they will be responsible for delivering hiring requirements across assigned sites. They will partner with key stakeholders including Operations, Learning, HRBPs, and external manpower agency partners to ensure successful outcomes.

About the team
Workforce Staffing (WFS), a division within Worldwide (WW) Ops PxT (HR), is responsible for the management of the Tier 1 talent supply chain. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at scale, and vendor management. These processes enable our business partners to meet customer demand by matching talent supply with demand.

A day in the life
The role holder will solve complex hiring-related problems for INOPS. They will manage key program priorities for the India WFS team while collaborating closely with multiple functions. Additionally, they will be responsible for delivering hiring requirements across assigned sites. They will partner with key stakeholders including Operations, Learning, HRBPs, and external manpower agency partners to ensure successful outcomes.

About the team
Workforce Staffing (WFS), a division within Worldwide (WW) Ops PxT (HR), is responsible for the management of the Tier 1 talent supply chain. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at scale, and vendor management. These processes enable our business partners to meet customer demand by matching talent supply with demand

BASIC QUALIFICATIONS

• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
• Knowledge of Microsoft Office products and applications

PREFERRED QUALIFICATIONS

• Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation
• Experience developing policies and supporting documentation
• Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards

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