Telecaller

The Muthoot Group


Date: 2 weeks ago
City: Bengaluru, Karnataka
Contract type: Full time
This job is provided by apna.co Position: Telecaller

Duration: 6 months

Location: BEGUR

Salary: 2,50 LPA Up to ₹2,92 LPA per annum (inclusive of salary and variables) once completed Internship

Fresher’s only taken Stipend based and hence promoted as JRE

Eligibility: Graduate Fresher’s (Passed out from 2020 to 2025)

About the Role: We are looking for enthusiastic and customer-focused individuals to join us as tellecallers.This internship offers on-the-job training, certified by the government,

providing you with an excellent opportunity to enhance your customer service and communication skills.

After completing the 6-month internship, high-performing candidates will be promoted to the role of

Junior Relationship Executive, with the potential for further career growth and development.

Key Responsibilities

  • Participate in lead generation Through Calling at least 100Calls Per Day, client acquisition, and retention

activities.

  • Assist customers by responding to inquiries and providing information about products and services.
  • Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
  • Participate in various customer service initiatives, improving customer satisfaction and loyalty.
  • Learn and support the implementation of customer feedback mechanisms to enhance service quality.
  • Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
  • Collaborate with team members to improve overall service efficiency and meet customer expectations.
  • Gain exposure to financial products and services, assisting customers with their requirements.
  • Develop strong communication and problem-solving skills through direct customer interaction.

Eligibility Criteria

  • Graduation (any discipline) from a recognized university.
  • Fresher’s who have completed their graduation between 2020 and 2025.
  • Strong communication skills and a customer-oriented approach.
  • Ability to work in a fast-paced environment with excellent problem-solving abilities.
  • Positive attitude and a desire to learn and grow within the organization.
  • Team player with a collaborative mindset.

Training And Certification

  • Comprehensive on-the-job training with government certification.
  • Hands-on experience in customer care and relationship management.
  • Development of core skills such as communication, problem resolution, and customer handling.

Growth And Career Opportunities

  • On successful completion of the 6-month internship, you will be promoted to Junior Relationship Executive.
  • Opportunities for further growth within the organization based on individual performance.
  • Clear career progression path with competitive compensation and performance-based incentives.

Salary Structure

  • ₹2,50 LPA Up to ₹2,92 LPA per annum per annum (inclusive of base salary and performance-based

variables).

  • Attractive variable pay based on individual and team performance.

HR Contact

HR Ms.Varsha - 8431833085

CO - HR Rabin-8144944345

CO- HR Sanjana- 8129010851

MAIL ID

[email protected]

[email protected]

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