Technical Consultant - Zscaler Security Engineer

Req ID: 378517

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Consultant - Zscaler Security Engineer to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

Job Description – Zscaler Security Engineer / Consultant

Position Summary

We are seeking a highly skilled Zscaler Security Engineer/Consultant with strong expertise in Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), Zero Trust Network Access (ZTNA), and SASE architectures. The ideal candidate will be responsible for designing, implementing, troubleshooting, and supporting enterprise security solutions while ensuring secure access, optimal user experience, and adherence to Zero Trust principles.

Key Responsibilities

• Design, deploy, configure, and support Zscaler security platforms, including ZIA, ZPA, ZDX, ZTCA, SASE, and ZTNA solutions.
• Implement and maintain Zero Trust Architecture strategies across enterprise environments.
• Configure and manage Secure Web Gateway (SWG), Cloud Security, CASB, and web security policies.
• Administer ZIA components including:
• URL Filtering
• Firewall Policies
• SSL Inspection
• Threat and Malware Protection
• Application Control
• Forwarding Profiles
• PAC File Management
• Administer ZPA components including:
• App Connectors
• Private Service Edges
• Server Groups
• Application Segmentation
• Access Policies
• Monitor and troubleshoot end-user connectivity and application performance issues using ZDX, Zscaler Analytics, and network troubleshooting tools.
• Perform root cause analysis (RCA) for security and network-related incidents.
• Collaborate with network, cloud, identity, and application teams to resolve complex issues.
• Participate in Incident, Problem, and Change Management processes, including CAB reviews.
• Create and maintain technical documentation, SOPs, implementation guides, and operational runbooks.
• Support security audits, compliance requirements, and continuous service improvement initiatives.

Required Technical Skills

Zscaler Technologies

• Strong hands-on experience with:
• ZIA (Zscaler Internet Access)
• ZPA (Zscaler Private Access)
• ZDX (Zscaler Digital Experience)
• ZTCA
• SASE
• ZTNA

Cybersecurity

• Zero Trust Architecture
• Secure Web Gateway (SWG)
• Cloud Security
• CASB (Cloud Access Security Broker)
• Threat Prevention and Security Policy Management

ZIA Expertise

• URL Filtering
• Firewall Configuration
• SSL Inspection
• Threat Malware Protection
• Application and Forwarding Profiles
• PAC File Configuration and Troubleshooting

ZPA Expertise

• App Connectors
• Private Service Edges
• Server Groups
• Application Segmentation
• Access Management

Monitoring Troubleshooting

• ZDX
• Zscaler Analytics
• Wireshark
• Fiddler
• Splunk
• Versa
• Root Cause Analysis (RCA)

Networking

• Strong understanding of:
• TCP/IP
• DNS
• HTTP/HTTPS
• SSL/TLS
• Proxy Technologies
• VPN
• Networking knowledge equivalent to CCNA level

Cloud Identity

• Azure Active Directory (Azure AD)
• Azure Fundamentals
• Basic knowledge of Google Cloud Platform (GCP)
• Identity and Access Management concepts

Operating Systems

• Windows Administration
• Linux Basic Administration

IT Service Management

• Incident Management
• Problem Management
• Change Management
• CAB Participation
• ITIL Best Practices

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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