Technical Administrator - MEP

Location Hyderabad India

Working Location Category Placed

About Us

Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using advanced technological solutions.

We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What’s Right and Develop People—shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact.

Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture.

About The Role

The Technical Administrator (MEP) is responsible for managing and maintaining mechanical, electrical, and plumbing (MEP) systems across the facility. This includes ensuring operational efficiency, compliance with safety and environmental standards, vendor coordination, and proactive support for audits and infrastructure projects. The role requires technical expertise, effective vendor management, and a commitment to service excellence and sustainability.

Roles And Responsibilities Will Include

Overseeing MEP Systems Operations and Maintenance

• Ensure smooth functioning of all mechanical, electrical, and plumbing systems including HVAC, UPS, PAC, fire safety systems, and water supply.
• Conduct preventive and corrective maintenance to minimise downtime and ensure operational efficiency.
  
  

Conducting Regular Rounds and Resolving Observations

• Perform scheduled site inspections to identify issues or irregularities.
• Document observations and ensure timely resolution through coordination with relevant teams or vendors.
  
  

Vendor Coordination and Compliance

• Liaise with OEMs and AMC service providers for maintenance and service delivery.
• Follow up for quarterly “No Due” certificates and ensure vendor compliance with SLAs and safety standards.
  
  

Monitoring Energy and Water Consumption

• Track utility usage and identify opportunities for cost-saving and sustainability initiatives.
• Implement energy-conservation measures and report performance metrics.
  
  

Record Management

• Maintain detailed logs of maintenance activities, equipment specifications, service schedules, and system performance.
• Ensure documentation is audit-ready and aligned with ISO and organisational standards.
  
  

Real-Time Incident Reporting

• Report technical incidents immediately to relevant stakeholders.
• Ensure proper documentation and follow-up actions are taken to prevent recurrence.
  
  

Liaising with Building Maintenance Teams

• Coordinate with building management for common-area maintenance, lift operations, and shared infrastructure issues.
• Ensure timely resolution of building-related concerns affecting MEP systems.
  
  

Supervising and Training Technicians

• Oversee the work of maintenance personnel and technicians.
• Provide training and guidance to ensure adherence to safety, quality, and operational standards.
  
  

Problem-Solving and Project Support

• Assist in resolving technical issues and support infrastructure projects.
• Prepare BOQs (Bill of Quantities), monitor weekend activities, and ensure project deliverables are achieved.
  
  

Ergonomics and DSE Training

• Conduct ergonomics and Display Screen Equipment (DSE) training for new employees.
• Promote safe and healthy workplace practices.
  
  

Invoice Validation and Processing

• Review and validate MEP-related vendor invoices.
• Ensure accuracy and timely submission for payment processing.
  
  

Inventory Management

• Monitor and manage inventory of tools, spare parts, and consumables.
• Ensure availability of critical items and maintain stock records.
  
  

About You

The ideal candidate will have:

• Facilities Management experience at a mid-level.
• Strong communication skills with the ability to work effectively as part of a team.
• Excellent people-management skills.
• Experience in a customer-facing role.
• A flexible, professional approach and a positive attitude.
• Educated to a higher level.
• Bachelor of Technology (B.Tech) in Electrical and Electronics Engineering (EEE).
• Proficient in the full Microsoft Office Suite of applications required to perform the duties of the role.
  
  

Diversity Statement

We want to create a workplace where everyone feels safe to bring their  whole selves  to work. We recognise that every individual has different needs. This is Me  is Macro’s EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally.

Our aim is to help identify and acknowledge individual needs that may impact work-life experience. It’s about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity.

Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact [email protected] to speak to a member of our team.