Team Leader - Health Insurance Sales
ICICI Lombard
Date: 4 hours ago
City: Indore, Madhya Pradesh
Contract type: Full time
This job is provided by apna.co Hi Jobseekers,
We are hiring Sales Team Leader(from health insurance background) for Indore Location.
Functional /Business Responsibilities
Mange a team of approximately 10 20 CSRs
Ensures 100% of CSRs meet and or exceeds their overall KPIs (sales targets, customer satisfaction and experience, quality and productivity standards)
Provides consistent, balanced and timely performance feedback on CSR performance
Ensures a positive work environment, continuous learning and a high quality employment experience for your team
Provides leadership and manages to all operational standards
Along with fellow Team Leaders, meets and exceeds all department goals
Applies timely performance management standards and processes
Day to day sales/service request management
Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution
Coach, develop and engage the CSR to increase their abilities while enhancing their own careers
Creates strong morale and spirit in his/her team
Ensures that the plans for the day and / or potential challenges to success are communicated to all CSR
Recognizes the strengths and areas of improvements for all CSRs, and has the ability to build developmental plans as appropriate
Sets clear objectives and measures outcome
Constructs compelling developmental plans and executes them
Partners with cross functional units to ensure effective execution of daily business targets
Blends people into teams when needed
Must Haves
Communicates clearly in verbal and written formats
Ability to set attainable goals
Stakeholder management
Good analytical skills (ability to read MIS and take real time action)
Education Requirements/ Skills
Any Graduate (Full Time/ Distance )
Total experience 3+ years
Minimum 2 years of experience as a Sales Team Leader in a domestic call centre.
Strong interpersonal, problem solving, negotiating, verbal & written communication skills
Strong computer knowledge and technical skills (Dialer, Excel, Word)
Strong People Management Skill
5+ years of business experience in call center or like environment. Preferred 2+ year demonstrated leadership experience. Must have experience managing a stressful and ever changing environment.
Contact
Harpreet Kaur
8839890225
[email protected]
We are hiring Sales Team Leader(from health insurance background) for Indore Location.
Functional /Business Responsibilities
Mange a team of approximately 10 20 CSRs
Ensures 100% of CSRs meet and or exceeds their overall KPIs (sales targets, customer satisfaction and experience, quality and productivity standards)
Provides consistent, balanced and timely performance feedback on CSR performance
Ensures a positive work environment, continuous learning and a high quality employment experience for your team
Provides leadership and manages to all operational standards
Along with fellow Team Leaders, meets and exceeds all department goals
Applies timely performance management standards and processes
Day to day sales/service request management
Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution
Coach, develop and engage the CSR to increase their abilities while enhancing their own careers
Creates strong morale and spirit in his/her team
Ensures that the plans for the day and / or potential challenges to success are communicated to all CSR
Recognizes the strengths and areas of improvements for all CSRs, and has the ability to build developmental plans as appropriate
Sets clear objectives and measures outcome
Constructs compelling developmental plans and executes them
Partners with cross functional units to ensure effective execution of daily business targets
Blends people into teams when needed
Must Haves
Communicates clearly in verbal and written formats
Ability to set attainable goals
Stakeholder management
Good analytical skills (ability to read MIS and take real time action)
Education Requirements/ Skills
Any Graduate (Full Time/ Distance )
Total experience 3+ years
Minimum 2 years of experience as a Sales Team Leader in a domestic call centre.
Strong interpersonal, problem solving, negotiating, verbal & written communication skills
Strong computer knowledge and technical skills (Dialer, Excel, Word)
Strong People Management Skill
5+ years of business experience in call center or like environment. Preferred 2+ year demonstrated leadership experience. Must have experience managing a stressful and ever changing environment.
Contact
Harpreet Kaur
8839890225
[email protected]
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Deputy Manager - Credit
Bajaj Finserv,
Indore, Madhya Pradesh
1 week ago
Location Name: IndoreJob Purpose“This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with IntegrityDuties And ResponsibilitiesImplementation of Credit Policy and...
Motor Underwriting Executive
Exclusive Insurance Broking Services Limited,
Indore, Madhya Pradesh
2 weeks ago
October 7, 2022Comments : 0Motor Underwriting ExecutiveMotor Policy Issuing Team MemberThe team member is expected to participate with his/her expertise to perform with high motivation to issue and distribute new polices issued through internal & external policy issuance portals.The Job requires extreme command over computer and must have good communication and understanding on Motor Insurance Products.Below are the job requirements.Private...
Service Sales Specialist
ABB,
Indore, Madhya Pradesh
2 weeks ago
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This Position reports to:Sales ManagerYour Role And ResponsibilitiesIn this role, you will have the opportunity to drive service sales processes, generate...
