Team Leader - Business Excellence

Job Description

Role Summary: We are seeking an experienced Power Apps and Power Automate Desktop Developer with strong exposure to process improvement, automation, and Lean Six Sigma methodologies. The role will focus on designing, developing, and deploying low-code automation and business solutions while driving continuous improvement initiatives across operations functions.

Technical Skills

• Experience in Power Apps, data modeling, and performance optimization.
• Hands-on experience with Power Automate Desktop (RPA) for automating manual and repetitive business processes.
• Proficient in Power Automate (Cloud flows), including approvals, integrations, error handling, and scheduling.
• Experience integrating Power Platform solutions with SharePoint, Dataverse, SQL, Excel, Outlook, Teams, and third‑party systems.
• Strong understanding of solution governance, security roles, environment management, and ALM best practices within Power Platform.
• Excellent working knowledge of MS Excel (advanced formulas, data analysis) and PowerPoint for reporting and executive presentations.

Process Excellence & Lean Six Sigma Skills

• Lean Six Sigma Green Belt certification with applied knowledge of DMAIC, change management, and project execution (good to have)
• Process Maps
• Value Stream Mapping (VSM)
• FMEA
• Other Green Belt-level quality and analytical tools

Functional Requirements

• Total Experience: 5+ years
• Ability to identify operational gaps, perform root cause analysis, and implement sustainable solutions.
• Strong stakeholder management skills with the ability to collaborate, influence, and facilitate discussions across functions.
• Proven planning and analytical skills to support continuous improvement, innovation, and digital transformation initiatives.
• Experience working with senior leadership, business partners, and global stakeholders.

Soft Skills

• Excellent listening, verbal, and written communication skills.
• Strong decision-making and problem-solving ability.
• Result-oriented with strong negotiation and influencing skills.
• Ability to propose creative and innovative automation solutions to complex business problems.
• Builds and maintains strong relationships with internal and external stakeholders.
• Communicates effectively to understand business needs and evaluate alternative solution approaches.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s [1] #AllTogetherPossible. Join us!
References

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1. https://www.metlifecareers.com/en_US/ml/GreatPlaceToWork