Sr.FinOps Analyst -AP, AP - Corporate Cards Team

DESCRIPTION

Amazon is seeking a detail-oriented and customer-focused professional to join the Corporate Cards and Expense Reimbursements team within Finance Operations. This individual will serve as a key contributor handling employee expense queries, ensuring policy compliance, and delivering timely resolutions through established procedures and workflows.

Key job responsibilities
Handle expense rejection queries, policy queries, payment enquiries, and expense submission-related queries via SIM-T within defined SLAs
Apply Amazon's reimbursement guidelines, corporate card usage policies, and Business Code of Conduct in day-to-day operations
Review expense reports and corporate card transactions for compliance with Amazon's Travel & Expense policy using established SOPs and procedures
Resolve candidate/termed employee queries related to expense reports following documented workflows
Troubleshoot issues using available documentation and escalate when actions deviate from established procedures
Communicate clearly and concisely through verbal and written communication
Contribute to maintaining team metrics
Implement process improvements.
Support team members through knowledge sharing on established processes

BASIC QUALIFICATIONS

• Bachelor's degree in accounting and commerce (B. Com)
• Knowledge of Excel at an advanced level
• Experience with Microsoft Office products and applications

PREFERRED QUALIFICATIONS

• 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience