Social Impact & Program Development Manager

Social Impact & Program Development Manager

About Lata Agrawal Foundation

Lata Agrawal Foundation (LAF) is a Section 8 nonprofit organization working to create meaningful opportunities for children and communities through education, technology, career guidance, volunteering and community development.

Our initiatives include technology and STEM education through Buniyad Next Gen Robotics, computer education, career guidance, volunteer-led education programs and support for communities and organizations working with people in need.

We are looking for someone who can help us move from individual activities and projects to structured, measurable and scalable social-impact programs.

The Role

As Social Impact & Program Development Manager, you will help build the systems behind LAF's growth.

You will work closely with the leadership team, volunteers, NGOs, schools, educational institutions, CSR teams and other partners to identify needs, design programs, implement them, measure their impact and document the results.

This is a hands-on role. We are looking for someone who enjoys working directly with people and solving real problems rather than only preparing reports.

Key Responsibilities

1. Program Development

- Convert LAF's existing activities into structured programs with clear objectives, processes and outcomes.
- Develop programs in areas such as:
- Digital literacy
- STEM and robotics
- Career guidance
- Computer lab activation
- Educational support
- Volunteer-led teaching
- Community development
- Create simple program guidelines that volunteers and partner organizations can follow.
- Identify opportunities to replicate successful programs in other schools, NGOs and communities.

2. Impact Measurement

Develop systems to measure:

- Number of students reached
- Number of active students
- Number of classes conducted
- Volunteer hours
- Skills taught
- Student attendance
- Student projects completed
- Learning improvement
- Career guidance sessions
- Computer labs activated
- Institutions partnered
- Resources distributed
- Follow-up outcomes

Create monthly and quarterly impact reports.

The goal is to move LAF from measuring only "activities completed" to measuring "what changed because of the activity."

3. Partnerships

Identify and develop relationships with:

- Schools
- Colleges
- NGOs
- Orphanages
- Government institutions
- MSW colleges
- CSR departments
- Corporate volunteering teams
- Educational institutions
- Community organizations

Maintain a database of potential and existing partners and track the status of each relationship.

4. Volunteer Development

Help build LAF's volunteer ecosystem.

- Identify suitable volunteers.
- Create volunteer roles.
- Develop volunteer onboarding material.
- Match volunteers with projects.
- Track volunteer contributions.
- Collect work submitted through the LAF volunteer portal.
- Recognize high-performing volunteers.
- Develop systems to retain volunteers.

5. Documentation & Storytelling

Turn LAF's work into credible documentation.

Create:

- Project reports
- Impact stories
- Case studies
- Beneficiary stories
- Before/after stories
- Monthly activity reports
- Annual impact reports
- CSR reports
- Partner presentations
- Program proposals

Work with the social-media team to convert suitable impact stories into content.

6. CSR & Grant Support

Support the leadership team in developing:

- CSR proposals
- Grant applications
- Project budgets
- Project concept notes
- Impact reports
- Donor updates
- CSR presentations

Maintain a database of relevant CSR opportunities, grants and institutional partnerships.

7. Research

Research social problems and identify opportunities where LAF can create meaningful impact.

Examples:

- Existing computer labs that are not being used effectively
- Schools requiring technology education
- Children requiring career guidance
- NGOs requiring educational support
- Companies looking for employee volunteering opportunities
- Colleges looking for social-work placements

8. Monitoring LAF Projects

Regularly communicate with project partners and volunteers to ensure programs are actually being implemented.

Collect:

- Attendance
- Photos/videos
- Student work
- Volunteer reports
- Feedback
- Outcomes

Verify information before it is included in public reports.

9. Build Replicable Models

One of the most important responsibilities will be identifying programs that LAF can replicate.

For example:

LAF Digital Lab Activation Program

Existing computer lab
→ LAF curriculum
→ Volunteer/teacher
→ Classes
→ Assessments
→ Student projects
→ Career guidance
→ Impact measurement
→ Replicate in another institution

The employee should help turn successful experiments into repeatable programs.

---

First 90 Days

First 30 Days

Understand LAF's existing work.

- Review all current programs.
- Review previous activities.
- Meet key volunteers and partners.
- Create a database of LAF projects.
- Identify missing information.
- Understand current volunteer processes.
- Understand the LAF portal.
- Prepare a baseline organizational report.

Days 31–60

Build systems.

- Define KPIs for each major program.
- Create standard project-report formats.
- Create volunteer reporting formats.
- Create partner onboarding process.
- Create impact measurement framework.
- Build a pipeline of potential schools/NGOs/colleges.
- Identify 10–20 potential institutional partnerships.

Days 61–90

Start scaling.

- Launch at least one structured program.
- Establish 3–5 new institutional partnerships.
- Build a measurable volunteer program.
- Prepare the first formal LAF impact report.
- Identify CSR/grant opportunities.
- Develop at least one program that can be replicated in multiple locations.

---

Key Performance Indicators

The employee will be evaluated primarily on outcomes rather than the number of meetings conducted.

Possible annual targets:

- 10+ institutional partnerships
- 500+ students reached through structured programs
- 50+ active volunteers
- 2,000+ documented volunteer hours
- 5+ CSR/grant proposals submitted
- 3+ CSR/institutional partnerships developed
- 10+ NGO/school partnerships
- 2–3 replicable LAF programs developed
- Monthly impact reporting established
- Annual impact report completed
- Volunteer contribution system fully operational
- Beneficiary and outcome database established

Targets can be adjusted based on LAF's current resources.

---

Eligibility

Essential

- Bachelor's or Master's degree in:
- Social Work
- Social Sciences
- Development Studies
- Public Administration
- NGO Management
- Education
- Psychology
- Community Development
- Business/Management with relevant social-sector experience

Preferred

- MSW / MA Social Work
- 1–5 years of experience in NGO, CSR, education or social-impact work

Freshers

Strong MSW/MA Social Work candidates with excellent communication, initiative and organizational skills can also be considered.

For an exceptional candidate, prior NGO experience is not mandatory.

---

Skills Required

Must have

- Excellent communication
- Good English and Hindi
- Strong documentation skills
- Good Excel/Google Sheets skills
- Ability to prepare reports and presentations
- Research ability
- Project coordination
- Relationship building
- Follow-up skills
- Ability to work independently
- Willingness to travel locally
- Strong organizational skills

Good to have

- CSR knowledge
- Grant writing
- NGO compliance knowledge
- Impact measurement
- Social media understanding
- Canva
- Data analysis
- Google Workspace
- CRM/project-management tools
- Experience working with schools or children
- Experience coordinating volunteers

---

Personality We Are Looking For

We are more interested in attitude and initiative than a perfect resume.

The ideal person:

- Notices problems and tries to solve them.
- Doesn't wait for instructions for every small task.
- Can talk comfortably to a school principal, NGO founder, corporate employee and student.
- Is comfortable visiting organizations personally.
- Can build relationships over time.
- Can organize messy information into a clear system.
- Is comfortable doing both field work and computer work.
- Cares about whether a program actually helps people.
- Is willing to experiment and improve.
- Can work in a small and growing organization where responsibilities may evolve.

Not the right fit if the candidate:

- Only wants desk work.
- Only wants to prepare reports.
- Needs detailed instructions for every task.
- Is uncomfortable speaking with people.
- Is interested only in certificates or experience letters.
- Measures success only by the number of activities conducted.

---

Compensation

Salary will depend on experience and capability.

LAF is open to considering candidates at different experience levels, including strong fresh MSW candidates, with compensation aligned to their experience and responsibilities.

Performance-based growth in responsibility and compensation may be considered as the organization grows.

Location

Bengaluru / Nagpur / Hybrid, depending on the candidate and LAF's requirements.

Travel may be required for school, NGO, volunteer and partner meetings.

Employment Type

Full-time preferred.

Exceptional candidates may be considered for an initial part-time or project-based engagement.