Senior Technical Lead - Rest, Jira, Windchill
HCLTech
Date: 5 hours ago
City: Hyderabad, Telangana
Contract type: Full time
| Hyderabad, TelanganaNoida, Uttar Pradesh
Job Summary
This resource will build and manage a library of Rovo agents to automate high-volume admin tasks and enable end-user self-service. This is a specialist capability role requiring hands-on experience with Atlassian’s AI and automation tooling, including Rovo Studio, Jira Automation, and associated APIs.
Key Responsibilities
Key Responsibilities:
Required Skills & Experience:
1.Relevant certifications in Atlassian, ROVO and Jira,would be a plus.
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Job Summary
This resource will build and manage a library of Rovo agents to automate high-volume admin tasks and enable end-user self-service. This is a specialist capability role requiring hands-on experience with Atlassian’s AI and automation tooling, including Rovo Studio, Jira Automation, and associated APIs.
Key Responsibilities
Key Responsibilities:
- Design and build Rovo agents to automate repetitive and administrative tasks in the Jira estate.
- Develop end-user self-service agents that enable users to resolve common requests without requiring a support ticket.
- Define and maintain Rovo agent governance standards, including naming, testing, approval, and retirement lifecycle.
- Identify and prioritize automation opportunities across the Jira estate in collaboration with the GTS team.
- Maintain and iterate deployed agents as platform and business requirements evolve.
- Document all agents and maintain a centralized agent registry.
Required Skills & Experience:
- Hands-on experience with Atlassian Rovo, Rovo Studio, or equivalent AI agent development tooling.
- Strong Jira automation experience, including rules, triggers, conditions, and actions.
- Familiarity with REST APIs and webhook-based integrations.
- Analytical mindset with the ability to identify automation opportunities from ticket data and workflow patterns.
- Experience in agile delivery environments.
- Jira Cloud experience is preferred; Atlassian certifications are advantageous.
1.Relevant certifications in Atlassian, ROVO and Jira,would be a plus.
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