Senior Style Associate - MARINA MALL - Chennai
Kushals Fashion Jewellery
Date: 2 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time
Job Description
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- Understand customer needs and recommend suitable jewelry pieces.
- Handle customer queries effectively and escalate complex issues.
- Demonstrate strong product knowledge, including features and benefits.
- Communicate product value and support store sales targets.
- Stay updated on new collections and promotions.
- Adapt to shift timings, store requirements, and transfers within the cluster.
- Maintain punctuality and take on additional responsibilities as needed.
- Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
- Ensure the store is clean, presentable, and visually appealing.
- Follow SOPs, policies, and theft-prevention protocols.
- Work collaboratively with the team to ensure smooth operations.
- Show sensitivity while addressing customer concerns and use good judgment in difficult situations.
- Min HSC 2 years of retail experience/ Graduates with 2 years
- Must be above 20 years of age and below 35 years of age.
- Basic computer skills and microsoft office
- Proven track record of exceeding sales targets consistently
- Experience in providing exceptional customer service and
- Experience in mentoring team members
- Experience in handling cash transactions and inventory
- Proficient in POS systems and other relevant retail
- Knowledge of visual merchandising principles
- Positive and enthusiastic attitude
- Excellent presentation and grooming standards
- Flexibility and adaptability to work varied shifts
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