Senior Specialist - System Management

Role description

Role Summary:

The Azure L3 Engineer will be responsible for managing optimizing and supporting missioncritical Azure cloud environments This role involves handling complex technical escalations leading P1P2 incident calls engaging directly with clients and mentoring L1L2 engineers The engineer will ensure stability scalability and security across Azure services while driving automation cost optimization and adherence to operational standards

Key Responsibilities

Lead and troubleshoot highpriority P1P2 incidents ensuring quick resolution and clear communication to clients and stakeholders

Manage and maintain Azure infrastructure including Virtual Machines Virtual Networks Load Balancers Azure AD and Azure Storage

Support and administer key Azure services such as App Services Kubernetes Logic Apps Key Vault and Azure Monitoring tools

Perform advanced troubleshooting for issues escalated by L1 and L2 teams across compute network storage and identity services

Implement infrastructure automation through Azure ARM templates Bicep PowerShell or Terraform

Monitor resource utilization health and performance using Azure Monitor Log Analytics and Application Insights

Ensure compliance with cloud governance security policies and cost management best practices

Collaborate with crossfunctional teams to design and implement highavailability faulttolerant environments

Create and maintain detailed documentation including SOPs architecture diagrams and technical runbooks

Mentor and coach L1L2 engineers through technical sessions reviews and escalation handling

Participate in capacity planning patch management and disaster recovery exercises

Participate in shift rotations ensuring coverage for 24x7 operations across environments

Required Skills Experience

Extensive handson experience with Azure cloud infrastructure and services VMs VNet NSG Load Balancer Bastion App Gateway and PaaS services like WebApp Function Logic EventHub Cognitive Services etc

Strong knowledge of Azure Active Directory Identity Management RoleBased Access Control RBAC and security best practices

Proficiency in automation and scripting tools including PowerShell Azure CLI ARM templates or Terraform

Experience in managing Azure Monitoring tools and proactive issue resolution

Good understanding of Azure networking hybrid connectivity VPN ExpressRoute and firewall configurations

Experience with Azure App Services SQL databases Containers AKS and serverless offerings Logic Apps Functions

Ability to perform root cause analysis and implement preventive measures

Proven experience managing incident bridges and communicating technical details effectively to clients

Familiarity with DevOps pipelines CICD integrations and monitoring using Azure DevOps or Jenkins

Knowledge of ITIL processes and experience working in enterprisescale cloudbased environments

Key Competencies

Strong documentation skills to create and maintain detailed technical reports RCA documents and SOPs

Effective communication and clientfacing abilities to manage incident calls status reports and escalations

Skilled in leading and driving P1P2 calls under pressure while coordinating between multiple teams

Leadership and mentoring skills to guide and train L1 and L2 engineers

Analytical and problemsolving mindset focused on continuous improvement and accountability

Certifications Qualifications

Bachelors degree in Computer Science Information Technology or related field

Microsoft Certified Azure Solutions Architect Expert or Azure Administrator Associate preferred

Certification in automation or DevOps tools Terraform Ansible Jenkins desirable

ITIL Foundation certification is an added advantage

Experience Required: 7 to 12 Years

Location: Hyderabad

Skills

Mandatory Skills : Azure Active Directory, F5 Load Balancer,Virtual Machine,NSG,Bastion,App Gateway,PAAS,Event Hub,Identity Management, RBAC,PowerShell, Terraform,

Good to have AKS and CICD Pipeline.

About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/