Senior Process Manager

eClerx


Date: 2 hours ago
City: Coimbatore, Tamil Nadu
Contract type: Full time
Job Description

Minimum Qualifications-

  • Graduation (BCom, BBA, BBM, BCA, BTech, BE) / Post Graduation (M.Com, MBA, PGDM).
  • 14 to 17 years of experience of Investment Banking Operations.
  • Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope.
  • Knowledge of / prior experience with offshoring processes and methodologies highly preferred.
  • Proven track record of managing complex Operations.
  • Ability to meet client expectations with respect to SLAs, KPI and KRIs.
  • Delivery of productivity gains and identify and implement process improvements.
  • Possess strategic perspective, business acumen, action orientation and drive for results.
  • Ability to present and lead client meetings with senior internal and external stakeholders.
  • Ability to understand and analyze complex problems, methodically devise and present a solution, and apply sound judgment independently.
  • Well-organized with ability to prioritize effectively and multi-task, while working independently. Track record of coping with pressured timelines and deliverables.
  • Should be good with logical and quantitative abilities.

Preferred Qualifications-

  • Ability to manage and complete specific tasks with minimal direction
  • Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes
  • Willingness to continuously learn, upgrade skills and stay relevant to business demands
  • Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.

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