Senior Engineer - MS System Center Configuration Manager (SCCM)
HCLTech
Date: 2 weeks ago
City: Lucknow, Uttar Pradesh
Contract type: Full time
Lucknow, Uttar Pradesh
Job Summary
As a Senior Engineer in Support & Operations, you will play a vital role in maintaining and enhancing software solutions using SCCM. Your expertise will ensure high-quality, efficient support to clients while actively contributing to development and operational excellence. This position is key to ensuring timely delivery and adherence to quality standards in a dynamic work environment.
Key Responsibilities
1. Maintain And Enhance Existing Sccm Features By Troubleshooting Bugs And Resolving Ad-Hoc Requests, Ensuring Alignment With Business And Client Requirements.
2. Provide Client Support By Analyzing Data, Resolving Tickets, And Monitoring Client Needs To Ensure Timely Delivery Of Tasks While Adhering To Defined Quality Standards.
3. Create And Enhance Documentation For Cmmi And Client Requirements, Streamlining Processes And Ensuring Compliance With Operational Guidelines.
4. Offer Technical Guidance And Mentorship To Junior Developers In Sccm Practices To Enhance Team Capabilities And Deliverables.
Skill Requirements
1. Strong Understanding Of Sccm For Application Deployment And Management.
2. Familiarity With Troubleshooting And Resolving Issues In A Support Environment.
3. Good Knowledge Of Documentation Standards (Cmmi) And Client Requirement Specifications.
4. Experience In Client Support Activities And Ticket Resolution Processes.
Other Requirements
1. Microsoft Certified: Modern Desktop Administrator Associate (Optional But Valuable).
2. Itil Foundation Certification (Optional But Valuable)
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Summary
As a Senior Engineer in Support & Operations, you will play a vital role in maintaining and enhancing software solutions using SCCM. Your expertise will ensure high-quality, efficient support to clients while actively contributing to development and operational excellence. This position is key to ensuring timely delivery and adherence to quality standards in a dynamic work environment.
Key Responsibilities
1. Maintain And Enhance Existing Sccm Features By Troubleshooting Bugs And Resolving Ad-Hoc Requests, Ensuring Alignment With Business And Client Requirements.
2. Provide Client Support By Analyzing Data, Resolving Tickets, And Monitoring Client Needs To Ensure Timely Delivery Of Tasks While Adhering To Defined Quality Standards.
3. Create And Enhance Documentation For Cmmi And Client Requirements, Streamlining Processes And Ensuring Compliance With Operational Guidelines.
4. Offer Technical Guidance And Mentorship To Junior Developers In Sccm Practices To Enhance Team Capabilities And Deliverables.
Skill Requirements
1. Strong Understanding Of Sccm For Application Deployment And Management.
2. Familiarity With Troubleshooting And Resolving Issues In A Support Environment.
3. Good Knowledge Of Documentation Standards (Cmmi) And Client Requirement Specifications.
4. Experience In Client Support Activities And Ticket Resolution Processes.
Other Requirements
1. Microsoft Certified: Modern Desktop Administrator Associate (Optional But Valuable).
2. Itil Foundation Certification (Optional But Valuable)
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
SeniorAdministrator - Problem Management, ServiceNow
HCLTech,
Lucknow, Uttar Pradesh
5 days ago
Lucknow, Uttar Pradesh
Job Summary
The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high-quality code and support existing projects...
Campus-Trainee
HCLTech,
Lucknow, Uttar Pradesh
2 weeks ago
Lucknow, Uttar Pradesh
Job Summary
To assist the team in project/research/documentation activities and complete the assigned task and trainings effectively.
Key Responsibilities
1. Assist The Team In Various Project Tasks, Such As Data Collection, Analysis, And Documentation, As Directed By Supervisors.
2. Conduct Research On Assigned Topics, Compile Relevant Information, And Present Findings In A Clear And Concise Manner To...
Tower Lead - Program & Project Management
HCLTech,
Lucknow, Uttar Pradesh
4 weeks ago
Tower Lead - Program & Project Management
Lucknow, Uttar Pradesh
Job Summary
The Tower Lead for Support & Operations plays a crucial role in ensuring that escalations are resolved in a timely manner, aligning with organizational standards and service level agreements. This position is integral to delivering reports and services as specified in the Statement of Work (SOW), while actively...