Sales Trainer-Turbo Cross Sell

Job Requirements

Role/ Job Title: Sales Trainer

Job Purpose:

Experience in Product Training / Sales Training. Should be well versed with L&D aspects, MIS etc. We are looking to hire a Sales Trainer with strong field sales and training experience in the Life Insurance domain. Please consider the below criteria while sourcing profiles.

Roles & Responsibilities

• Prepare new sales representatives through orientation on sales processes and products in a call centre.
• Develop individual coaching plans and drive orientation programs along with senior representatives.
• Conduct practice/exercise sessions for new and existing sales employees.
• Observe sales interactions and capture feedback, results, and post-training performance.
• Handle OJT and drive trainees towards defined productivity targets.
• Support initiatives to manage and reduce attrition among Officers by adopting relevant industry best practices.
• Build and maintain an engaging learning environment that helps attract and retain talent.
• Drive IDFC FIRST’s customer-first culture by reinforcing high servicing standards and customer delight.
• Use role plays, engagement scripts, peer-learning approaches, and industry best practices to enhance training effectiveness.
• Continuously upgrade product, sales, and industry knowledge through relevant learning opportunities and professional publications.
  
  

Education Qualification:

Graduation: B.Com (Bachelor in Commerce) / B.A. (Bachelor of Arts) / B.Sc (Bachelor of Science) / BBA (Bachelor of Business Administration / BCA (Bachelor of Computer Applications).

Experience: Minimum of 2- 3 years of experience in Training/ Exposure to Banking is an added advantage