Sales Admin & Ops Sr Manager

Overview

As Pricing Coordinator Supervisor, ensure that exceptional operational services are provided, by his/her organization, to sales employees across multiple teams and markets. These services include trade payment actions, internal and external executional direction and post-event analysis. Responsible to train, lead and manage a team of ~ 10 associates. Continuously identify opportunities and implement processes to improve quality and timeliness of team output.

Responsibilities

Building effective relationships with the customer team is critical to success and therefore requires the Analyst to link with key contacts within the customer team to ensure strong customer based execution of tactical programs; mainly focus on:

• Assisting in delivery of planned net revenue, trade spend and MC objectives, in a manner that is consistent with the strategic direction for the business
• Building and maintaining TPM planning models and communicating changes to internal finance staff to ensure alignment
• Ensuring that aligned events that require on/off-ticket pricing changes adjustments are entered into all applicable systems in a timely manner (TPM)
• Manage expectations through verbal and written interactions with customer teams
• Lead and manage the Pricing Coordinator associates within his/her charge by developing a business plan that covers sales, revenue and organization costs. Ensure effective and comprehensive support of the sales employees across multiple teams and markets
• Enable his/her associate’s capabilities and enforce consistency in execution of key capability areas; trade payment actions, internal and external executional direction and post-event analysis.
• Pricing Coordinators main activities;
• trade payment actions; track sales performance against pre-set thresholds, conduct trade management transactions with customers
• internal/external executional direction; develop in-store merchandising direction and communicate to our sales team and populate customer contracts to reflect promotions/new items
• conduct post-event analysis; analyze data to identify which promotional events met the success thresholds, populate weekly recap that showcases top business unit forecast vs. actual ticket sales, pull out key insights and share with sales teams to aid in improved performance
• Actively conduct on-going review of operational services to drive agility and effectiveness
• Ensure delivery of accurate and timely data in accordance with agreed service level agreement
• Ensure the Pricing Coordinator team stays connected with business by integrating front and back end services
• Monitor and report performance to key stakeholders
• Focus teams against the speed of execution and quality of service delivery rather than achievement of SLAs
• Recognize opportunities and take action to improve delivery of work
• Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology
• Scale-up operation in-line with business growth, both within existing scope, as well as new areas of opportunity
• Process Excellence Champion within Function - Ability to guide and lead end to end process assessments to identify standardization and Automation opportunities and track implementation and value realization
• Manage complex project delivery, from conception and design through implementation, measurement, hypercare, ongoing maintenance
  
  

Collaborate across Ecosystem and functional stakeholders to create process improvement frameworks and tools that help business/GBS to measure and improve compliance to various sales and financial processes

Qualifications

• 10-12 years of experience in Sales/Sales Trade Management
• Bachelor’s degree in commerce/business administration/marketing. Masters’ degree is a plus
• 5+ years development experience related to Data Analytics and Reporting including the usage of relevant tools and software packages. Knowledge on cloud-based data analytics platforms
• Demonstrate sound financial acumen, a lateral thinker and data analysis strength with strong attention to detail
• DB / Customer management capabilities
• Previous experience as a people leader
• Ability to provide superior customer service
• Propensity to learn PepsiCo software systems
• Strong knowledge of MS Office programs
• Best-in-class time management skills, ability to multitask, set priorities and plan
  
  

Strong use of influencing skills to gain alignment