Renewal Analyst

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

The Renewals Account Manager owns the end-to-end renewal process for an assigned portfolio of customer accounts. The role protects recurring revenue by driving timely renewals, managing risk, maintaining accurate forecasts and delivering a consistent customer experience.

The role partners with Account Executives, Customer Success, Solution Engineering and other internal stakeholders to build account-specific renewal strategies and align outcomes with broader customer and account objectives.

Key Responsibilities

• Renewal Management: Own the complete renewal cycle for assigned accounts, driving timely execution and strong retention.
• Renewal Strategy: Build and execute account-specific renewal plans based on customer needs, risks, dependencies and growth opportunities.
• Customer Engagement: Engage stakeholders across IT, Finance, Procurement and Engineering to understand priorities and move renewals forward.
• Commercial Negotiation: Manage discussions involving pricing, packaging, licensing models and contractual terms.
• Risk Management: Identify renewal risks early and address adoption gaps, cost concerns, competitive pressure and other blockers.
• Forecasting & Pipeline: Maintain an accurate rolling renewal forecast with clear visibility into status, risks and expected outcomes.
• Cross-functional Collaboration: Partner with Sales, Customer Success and Solution Engineering to align renewal plans with the broader account strategy.
• Customer Value: Help customers understand value, efficiency, cost optimization and return on their technology investment.
  
  

Flexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. 

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by emailing [email protected].