Regional FCU Manager (Indore)

Job Purpose

The role is responsible for the Implementation of Governance and Process control for mitigating Fraud Risk. Investigation and continuous oversight for mitigating Fraud & Operational Risks. Overseeing document sampling, screening & verification of documents across locations in the specified geography. Finding a balance between Controls & Convenience and close coordination with stakeholders, senior management, and other control functions.

Key Result Areas

Supporting Actions

Monetary Savings

• Hit Rate in %age (Basis S&S and Hunter) (Sample to Hit Ratio)
• Fraud Savings in Amount i.e. Loan Amount (Basis S&S and Hunter and Saving from Market Alert and Multiple Funding)
• Cost Efficiency & Savings - Improvement in Processing & Cost reduction.
  
  

Internal Control & Process

• Enhancements / Innovations / Changes suggested / implemented - Initiatives - New Process changes, Automation, System
• Department Audit & Regulatory Compliances (Internal Audit Score & Open Items)
• MIS & Reporting
• Fraud Investigation & Preparing report / Risk Loss Events & Co-ordination with Legal Team / Law Enforcement Agencies. 3rd Party External Frauds.
  
  

Process Efficiency

• Team Productivity - % of Files Sampled
• RCU Vendor Management
• TAT (Sampling & Screening {S&S} & Hunter)
  
  

People Management

• Learning & Development and Team Management - Self Training (4) & Vendor staff Training (1 Visit / HY/ Vendor at Vendor Premises) Agency collaboration, Team Engagement, Collaboration with internal Stakeholders - Annual 12 Monthly Meetings
• Attrition in Number