Procurement Operations Professional

Introduction

At IBM Finance & Operations, we are the backbone of IBMâ€s transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. Youâ€ll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.

Key Responsibilities

Your role and responsibilities

• Lead end-to-end supplier catalog enablement and maintenance for hosted, CIF, and PunchOut catalogs across procurement platforms.
• Coordinate with suppliers, Category Managers, Procurement Operations, IT, and master data teams to gather requirements and deliver catalogs on schedule.
• Review and validate catalog content, pricing, item descriptions, classifications, contract alignment, and supplier information for accuracy and compliance.
• Plan and coordinate catalog testing, user acceptance testing, defect resolution, deployment, go-live readiness, and post-launch support.
• Resolve catalog issues such as pricing mismatches, missing content, connectivity failures, search or classification errors, and transaction defects.
• Monitor catalog adoption, accuracy, cycle time, and SLA performance; provide regular updates and insights to stakeholders.
• Maintain implementation trackers, SOPs, governance controls, issue logs, and catalog documentation.
• Guide team members, manage escalations, and drive standardization, process improvement, and automation opportunities.
  
  

Required Technical And Professional Expertise

Required Qualifications / Experience:

• Bachelor’s degree in business, Supply Chain, Procurement, Information Systems, or a related field.
• Typically possesses 4–7 years of experience in catalog management, catalog enablement, eProcurement, supplier enablement, or procurement operations.
• Hands-on experience implementing and maintaining hosted, CIF, and PunchOut catalogs.
• Experience leading catalog projects, coordinating global stakeholders and suppliers, and working in an SLA-driven environment.
  
  

Preferred Technical And Professional Experience

• Strong working knowledge of SAP Ariba, Ariba Network, SAP, Coupa, or comparable eProcurement platforms.
• Understanding of catalog formats, cXML integration, procurement taxonomies, UNSPSC classification, and guided buying.
• Strong data validation, troubleshooting, root-cause analysis, and problem-solving skills.
• Proficiency in Microsoft Excel and operational reporting or analytics tools.
• Excellent stakeholder, supplier, project coordination, and communication skills.
• Ability to coach team members, manage priorities, and support continuous improvement in a global environment.