Process Manager - Retail Operations RCC Recon

IDFC FIRST Bank


Date: 2 weeks ago
City: Thāne, Maharashtra
Contract type: Full time
Job Requirements

About the Role

We are looking for a Process Manager – Retail Operations RCC Recon to join our Recon, Compliance & Controls team. This role is responsible for overseeing daily reconciliation activities, monitoring compliance, and implementing control processes across retail banking transactions. The candidate will lead a team of processing specialists, ensuring optimal performance and accuracy, while coordinating with the compliance department to identify risks and enforce effective controls.

Key Responsibilities

Primary Responsibilities

  • Supervise, mentor, and develop a team of processing specialists to ensure high performance and operational efficiency.
  • Oversee reconciliation processes across retail banking transactions, ensuring accuracy and timeliness.
  • Coordinate with the compliance department to identify potential risks and implement appropriate control measures.

Secondary Responsibilities

  • Evaluate and enhance existing reconciliation and control processes to improve efficiency and accuracy.
  • Support continuous improvement initiatives within the unit.

What We Are Looking For

Education

  • Graduation: Graduate in any discipline from a recognized institution.

Experience

  • Minimum 3 years of relevant experience in reconciliation, compliance, or banking operations.

Skills and Attributes

  • Strong understanding of reconciliation processes and compliance frameworks.
  • Proven team management and mentoring skills.
  • Excellent analytical and problem-solving abilities.
  • Attention to detail and commitment to accuracy.
  • Effective communication and coordination skills.
  • Ability to identify process gaps and drive improvements.

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