Process Excellence Manager

About Us

Loom Solar, founded in 2018 by visionary brothers Amol and Amod Anand, has rapidly emerged as one of India's Fastest Growing D2C brands. This Faridabad, Haryana based solar company specializes in the manufacturing of cutting-edge solar panels, inverters, and lithium batteries, catering to both residential and commercial needs.

Our journey began with a mission to revolutionize access to advanced solar technology across India, ensuring even the most remote areas benefit from sustainable energy solutions through our robust e-commerce platform. At Loom Solar, we are committed to driving the green energy transition and empowering every corner of India with reliable and innovative solar power solutions.

Job Description

The Process Excellence Officer is responsible for improving operational efficiency,

standardizing business processes, implementing SOPs, reducing process gaps, and driving

continuous improvement initiatives across the organization.

The Role Focuses On

• Process optimization
• SOP implementation
• Productivity improvement
• Operational excellence
• Automation support
• Process monitoring and performance enhancement
  
  

The officer works closely with all departments to improve speed, quality, efficiency, and

scalability of operations.

Key Responsibilities

• SOP Development & Implementation
• Develop and document SOPs for all business functions
• Ensure SOP implementation across departments
• Conduct process walkthroughs and SOP training
• Review and update SOPs periodically
• Process Improvement
• Identify operational inefficiencies and process bottlenecks
• Recommend process redesign and workflow improvements
• Reduce turnaround time (TAT) and operational delays
• Improve coordination between departments3. Operational Excellence Initiatives
• Drive continuous improvement projects
• Support Lean, Six Sigma, Kaizen, and automation initiatives
• Improve process standardization across locations
• Enhance productivity and operational discipline
• Process Monitoring & Control
• Monitor process adherence and operational KPIs
• Conduct process reviews and gap analysis
• Identify recurring operational issues
• Ensure process consistency across branches/plants
• Automation & System Improvement
• Coordinate with ERP/IT teams for workflow automation
• Improve CRM and ERP process integration
• Reduce manual dependency in operations
• Support digital transformation initiatives
• Cross-Functional Coordination
• Work closely with:
• Sales
• Supply Chain
• Manufacturing
• Finance
• Commercial
• HR
• Service teams
• Ensure smooth execution of interdepartmental processes
• Data Analysis & MIS
• Prepare process performance MIS
• Analyze productivity and operational efficiency
• Track process KPIs and improvement projects
• Present findings and recommendations to managementDepartment-wise Process Excellence Areas
  
  

For Companies Like Loom Solar

Sales & Distribution

• Dealer onboarding process
• Lead conversion process
• ASM productivity tracking
• Claim settlement TAT
  
  

Supply Chain

• Inventory movement optimization
• Dispatch process improvement
• Freight cost optimization
• Material planning efficiency
  
  

Manufacturing

• Production workflow optimization
• Rejection reduction
• OEE improvement
• Line balancing
  
  

Service Operations

• Complaint resolution TAT
• Service engineer productivity
• Warranty process optimization
  
  

Finance & Commercial

• Billing process improvement
• Approval workflow optimization
• Collection process tracking
  
  

Educational Qualification

• B.Tech / MBA / BBA
• Industrial Engineering or Operations Management preferred
• Certifications preferred:
• Lean Six Sigma
• Kaizen
• ISO
• PMP
  
  

Experience

Company Type Experience Required

Mid-size company 2–5 years

Large enterprise 5–8 years

Preferred Industries

• Solar
• Manufacturing
• FMCG
• EPC
• Electrical
• Operations-driven businesses
  
  

Requirements

Required Skills

Technical Skills

• SOP creation
• Process mapping
• Operational excellence
• Productivity analysis
• Lean/Six Sigma understanding
• ERP workflow understanding
• Process redesign
  
  

Software Skills

• ERP systems
• Advanced Excel
• Power BI preferred
• Process mapping tools
  
  

Behavioral Skills

• Analytical mindset
• Problem-solving capability
• Coordination skills
• Process orientation
• Communication capability
  
  

Benefits

Freedom : We allow you freedom to “follow your passion”

Opportunity to work with India’s fastest growing SMB Company

Regular Training of Professional Skills such as Leadership, Problem Solving and Product

offerings.

Multifold chances increase to build the career in Solar Energy Sector

Exponential Growth in Salary and other remuneration

Great learning curve and hand on experience with leadership team about solar in future

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