Process Associate

Harris Computer


Date: 2 weeks ago
City: Remote, Remote
Contract type: Full time
Remote
Responsibilities

  • Review AI-generated summaries of medical documents for accuracy, completeness, and relevance.
  • Cross-check the summary against the specific client/underwriter requirement specification before finalizing.
  • Edit, correct, and format the document to match the exact client specification and template.
  • Verify medical terminology, diagnoses, and clinical details are correctly interpreted and represented.
  • Ensure zero/minimal errors in the final report — accuracy is a top priority.
  • Understand underwriting context to ensure the summary supports underwriting decision-making needs.
  • Deliver completed reports within the assigned turnaround time (TAT).
  • Escalate ambiguous, incomplete, or inconsistent AI outputs to the appropriate team/lead.
  • Maintain productivity and quality benchmarks set by the process.
  • Collaborate with team members, QA, and leads to resolve recurring AI errors or gaps.

Requirements

  • Degree in Life Sciences, Nursing, Pharmacy, or Paramedical field (freshers eligible).
  • Strong understanding of, or aptitude for learning, medical terminology and clinical documentation.
  • High attention to detail with a strong focus on accuracy.
  • Ability to work effectively within a team environment.
  • Excellent verbal and written communication skills.
  • Professional, courteous, and client-focused approach.
  • Ability to consistently meet deadlines/targets within a fast-paced environment.
  • Willingness to work day shift.
  • Basic familiarity with AI tools is a plus (training will be provided).

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